inclk #1 Posted December 18, 2017 (edited) Hello, I just opened my chrome browser, and received a message from MalwareBytes premium that it blocked a re-direct to inclk.com due to it being a malicious website. The last thing that I did was install plug-ins for paint.net from what seemed like a legitimate website. Here is the site which discussed the add-on I was looking for: https://www.thoughtco.com/editable-text-in-paint-net-1702095 It suggested to download the add-on from here: http://www.isimonbrown.co.uk/plugin-pack/ I found a thread called" I'm infected - What do I do now?" and am following the steps. I ran a MalwareBytes scan (log attached), and no issues relating to this were found. Although there was PUP.Optional.Conduit and PUP.Optional.Spigot found. (I had these show up before the current issue too). I also downloaded the Farbar Recovery Scan Tool as instructed. Logs attached. Any help would be greatly appreciated! Edited December 18, 2017 by AdvancedSetup Logs removed per request Share this post Link to post Share on other sites
inclk #2 Posted December 18, 2017 There was a proposed solution on the google forums, but I am waiting for instructions from the MalwareBytes group first. https://productforums.google.com/forum/#!msg/chrome/qG8nc0JmljE/rcLWhRARBwAJ " Beena - Community Specialist said: Hello there, Welcome to the Google Chrome Help Forum! @Sade: Thanks for pitching in. @User: I appreciate your efforts for trying to resolve the issue. Let me try and pipe it down for you. There might be chances that your user browser profile account might have been corrupted. I suggest you try creating a new profile account by following these steps and check on the off chance that it makes any difference: Exit Google Chrome completely. Enter the keyboard shortcut Windows key +E to open Windows Explorer. In the Windows Explorer window that appears enter %LOCALAPPDATA%\Google\Chrome\User Data\ in the address bar. Locate the folder called "Default" in the directory window that opens and rename it as "Backup default." Try opening Google Chrome again. A new "Default" folder is automatically created as you start using the browser. Did these steps help resolve your issue? Regards, Beena" Share this post Link to post Share on other sites
inclk #3 Posted December 18, 2017 Ran an AdwCleaner scan based on another MalwareBytes forum post. No changes made to computer yet. AdwCleaner[S0].txt Share this post Link to post Share on other sites
AdvancedSetup #4 Posted December 18, 2017 Hello @inclk and Please follow the directions exactly as shown and let me know if that helps correct your issue. Thanks Ron Share this post Link to post Share on other sites
inclk #5 Posted December 18, 2017 Thank you so much! Worked like a charm. Share this post Link to post Share on other sites
AdvancedSetup #6 Posted December 18, 2017 Great, good work. Glad it worked for you. I'll go ahead and close your topic then, but if you do need further assistance please let us know. Take care and have a great Holiday Season Ron Share this post Link to post Share on other sites
AdvancedSetup #7 Posted December 18, 2017 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks Share this post Link to post Share on other sites