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Web protection won't turn on


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I recently bought Malwarebytes 3.3.1 premium but it turned out that web protection won't turn on no matter what I did. 

I did try to complete clean using the removal tool and reinstall but no help.

I also tried to add some exclusion as suggested. (About 15 files and folders relating to Mbam)

I tried to restart not only the program but also the computer but nothing helped.

Here is my mb-check result.

 

mb-check-results.zip

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  • 1 month later...
14 minutes ago, HieuTran said:

Thank you!

. Can you please try this and let me know if it solves your problem?:

  1. Right click the Malwarebytes icon in the notification area/system tray and select Quit Malwarebytes
  2. Launch Command Prompt as Administrator
  3. Type the following: sc delete mbamwebprotection
  4. Reboot the computer
  5. Right click the Malwarebytes icon in the notification area/system tray and select Web Protection to re-enable it
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9 minutes ago, Porthos said:

. Can you please try this and let me know if it solves your problem?:

  1. Right click the Malwarebytes icon in the notification area/system tray and select Quit Malwarebytes
  2. Launch Command Prompt as Administrator
  3. Type the following: sc delete mbamwebprotection
  4. Reboot the computer
  5. Right click the Malwarebytes icon in the notification area/system tray and select Web Protection to re-enable it

For now, it's on. I'll check tomorrow and days after to see if this error keep going. Also, can you tell me what exactly have I just done? And how it helped turn on the web protection?

Thanks!

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