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Cannot remove Trogan.Agent (C:\install.exe)


goku
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Hello:

I am having trouble removing an Trojan.Agent file from my hard drive. It resides as C:\install.exe. I am not sure how it got on 2 computers (I don't use my desktop much). I wiped my laptop, but thought I should gather enough information to remove it from my Desktop.

I choose the option to remove this malware, however, after a mandatory reboot, the trojan reappears (after another Malwarebytes scan).

Do you have more information for me? Should I wipe my desktop?

==Malwarebytes Log==

Malwarebytes' Anti-Malware 1.40

Database version: 2551

Windows 6.0.6002 Service Pack 2

8/13/2009 6:03:22 PM

mbam-log-2009-08-13 (18-03-19).txt

Scan type: Full Scan (C:\|)

Objects scanned: 194447

Time elapsed: 40 minute(s), 13 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\install.exe (Trojan.Agent) -> No action taken.

==HiJackThis==

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:05:23 PM, on 8/13/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18813)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\VMware\VMware Player\hqtray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Windows\System32\Ctxfihlp.exe

C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [Windows Defender] "%ProgramFiles%\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [McENUI] "C:\PROGRA~1\McAfee\MHN\McENUI.exe" /hide

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Player\hqtray.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [CTxfiHlp] "CTXFIHLP.EXE"

O4 - HKLM\..\Run: [spySweeper] C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe /startintray

O4 - HKLM\..\RunOnce: [innoSetupRegFile.0000000001] "C:\Windows\is-ONM23.exe" /REG

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent

O4 - HKLM\..\RunOnce: [innoSetupRegFile.0000000002] "C:\Windows\is-2594I.exe" /REG

O4 - HKLM\..\RunOnce: [innoSetupRegFile.0000000003] "C:\Windows\is-RG3LS.exe" /REG

O4 - HKLM\..\RunOnce: [CtxfiReg] "CTXFIREG.EXE" /FORCE

O4 - HKCU\..\Run: [sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-3337989292-4259627296-188883320-1001\..\Run: [sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun (User 'user')

O4 - S-1-5-21-3337989292-4259627296-188883320-1001 Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'user')

O4 - S-1-5-21-3337989292-4259627296-188883320-1001 User Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'user')

O4 - Startup: Password Safe.lnk = C:\Program Files\Password Safe\pwsafe.exe

O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll

O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll

O13 - Gopher Prefix:

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-ufad.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Player\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe

O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--

End of file - 7910 bytes

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  • Staff

Hi goku and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Next, please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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