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Can't Run Malwarebytes


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One of my computers has the Window Antivirus bug on it. I had used Malwarebytes to rid a different computer of this problem awhile ago with no issues at all. On this computer, I have downloaded the software, but it will not run. I've tried running it in Safe mode and had the same results. There is no error message, it just doesn't start.

The PC has Windows Vista Home Premium with Service Pack 1 on it.

Any help would be appreciated.

Thanks

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Greetings and Welcome :rolleyes: .

If you're having trouble getting Malwarebytes' and other tools to update or run please review the following tutorials and see if they are helpful:

If you aren't able to use those instructions or there are other issues then please follow the instructions here:

I'm infected - What do I do now?

And post your logs in a new topic here:

Malware Removal - HijackThis Logs

Please be sure not to install any software or use any removal or scanning tools except those that you are

instructed to by the expert who will be assisting you as doing so can make their job much more difficult.

note: if for some reason you are unable to run some or any of the tools in the first link, then skip that step and move on to the next one.

If you can't even run HijackThis, then just post here: Malware Removal - HijackThis Logs describing your issues and an expert will reply with further instructions.

I hope I was helpful. Good luck and safe surfing. :D

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