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vboychaos

Instant Freeze + Blue Screen

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Hi this is my first post so sorry if i missed something

i formatted my pc 2 or 3 days ago but these freeze issue started 1 or 2 weeks ago thats why i formatted.

my problem is my pc frozes when i enter a game like battlefront 2 or battlefield 1 and restart is my only option but i can watch movie or surf on internet freely for hours.

i get couple of error codes whea uncorrectable error, rql not less or equal.  I uploaded 2 files this forum asked for

resource and perf monitor.zip  SysnativeFileCollectionApp.zip

OS - Windows 10
64-bit
Win 7 like a year ago

I purchased this windows 2 months ago
Age of system  2-3 years except gtx 1060 6gb
Age of OS installation - have you re-installed the OS?

3 days ago i formatted

CPU    Amd Fx 8300
Video Card  armor Gtx 1060 6gb 
MotherBoard -ASUS M5A97
Power Supply - CoolerMaster 550w Bronze
Desktop

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Your UEFI/BIOS (version 2501) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 3 hard drives.  What is the make/model/wattage and age of your Power Supply?
The purpose of this question is to get you to evaluate your PSU.
- PSU's tend to get less efficient with age
- adding components over time may decrease the ability of the PSU to support the entire system (Maybe remove some stuff to see if that helps?)
- while you can measure the output of a PSU with a multimeter, the readings may change dramatically when the PSU is put under load.  PSU testing instructions (by dc3) here:  https://www.bleepingcomputer.com/forums/t/654994/pc-is-crashingfreezing-up-multiple-times-daily/page-2#entry4341756
- there's a free PSU test in the OCCT program at http://www.ocbase.com/

2 of the memory dumps were corrupted, and the one that was left wasn't clear as to the problem.
The remaining dump was suggestive of a hardware problem - but not certain enough to say it was hardware
BUT, there was evidence of a STOP 0x124 BSOD error in the WER section of the MSINFO32 report.
This is usually a hardware problem, although it's possible (but less likely) that it's a compatibility or low-level driver problem
More info on that error here:  http://www.carrona.org/bsodindx.html#0x00000124

As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
If all the tests pass, then start with this procedure to help isolate the problem device(s):  http://www.carrona.org/strpdown.html

Please update your Realtek networking drivers to latest available, W10 version available from the motherboard manufacturer's support website.
If the motherboard site doesn't have the latest version, then you can download the Realtek Windows 10 AutoInstallation driver package from here:  http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

In the event that all of this doesn't work, then please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Wed Dec 13 16:28:17.448 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\121417-9671-01.dmp]
Windows 10 Kernel Version 16299 MP (8 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:04:05.176
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {200000000000, 2, 1, fffff80053858cd4}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 0000200000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80053858cd4, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
  BIOS Version                  2501
  BIOS Release Date             04/07/2014
  Manufacturer                  To be filled by O.E.M.
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             M5A97 R2.0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:
**************************Wed Dec 13 16:28:17.448 2017 (UTC - 5:00)**************************
MpKsl980d6248.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
amd_sata.sys                Wed Apr 11 10:40:24 2012 (4F8597D8)
amd_xata.sys                Wed Apr 11 10:40:27 2012 (4F8597DB)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
lgcoretemp.sys              Tue Jun  9 12:52:10 2015 (557719BA)
Rt64win7.sys                Thu Jul 23 04:42:45 2015 (55B0A905)
LGVirHid.sys                Mon Jun 13 14:47:03 2016 (575EFFA7)
LGJoyXlCore.sys             Mon Jun 13 14:47:06 2016 (575EFFAA)
LGBusEnum.sys               Mon Jun 13 14:47:08 2016 (575EFFAC)
nvhda64v.sys                Thu Sep 14 05:55:42 2017 (59BA521E)
nvvad64v.sys                Tue Sep 19 04:38:04 2017 (59C0D76C)
nvlddmkm.sys                Tue Dec  5 14:28:19 2017 (5A26F353)


MpKsl980d6248.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=lgcoretemp.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGJoyXlCore.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 

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hi so i came home like 5 hours ago and started pc to do your advises but i entered a game to see if problem is persisting 

i played 5 hours game non-stop and did not get any blue screen or instant freeze but my gaming performance is really low normally i can play bf1 or battlefront 2 with at least 100-120 fps but this session i coudnt get 60 fps.

im telling this to you maybe u can get an idea why my pc not crashed this time but my performance diminished and extra info always helps

 

and while in game i observed my task manager and my cpu usage is higher than %95 

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My first suspicion is your hard drive.  Running the tests on it will tell you if it's failing or not.
As you can get into Windows - try the Seagate Seatools for Windows program:  https://www.seagate.com/support/downloads/seatools/seatools-win-master/
Run the long/extended test - the short/quick test only spot checks the drive.

Beyond that, this is seeming more and more like a hardware problem - so finishing the diagnostics is criticial

On 12/14/2017 at 7:11 AM, usasma said:

As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
If all the tests pass, then start with this procedure to help isolate the problem device(s):  http://www.carrona.org/strpdown.html


 

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So strange thing happend i forgot to tell you when this problems begin my second monitor stopped working and today morning when i started my pc to do your tests and my second monitor was working so i wondered what would happen if i enter a game so i entered and my fps was 120 fps and i got no crashes i played like 2 hour and no blue screen either

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