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Rootkit or False Positive from Gmer scan?


mattsesh
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I have recently been running a full malware and security check on my PC after I noticed a couple of times, after booting in safe mode that my windows notification centre (Windows 10) informed me that 'The Windows Security Center has been turned off' or 'The Windows Security Service Cannot be started'

My sweeps with Avast in boot time scan, Malware bytes and Super anti spyware came up clean.

I ran a scan with Gmer and came up with one result which is as follows:

https://gyazo.com/4977305ff13997a27bbee01ee48d03f9

It points to a legitimate Intel Network Adapter Diagnostic Driver 'iqvw64e.sys' but says that the code has been modified by rootkit activity.

Is this something to worry about, i'm not sure where to go from here?

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  • Root Admin

Hello @mattsesh and :welcome:

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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  • Root Admin

Okay, sorry about that @mattsesh but possibly better for you in the long run.

The complexity of finding, preventing, and cleanup from malware


Thank you for the reply and follow up. I'll go ahead and close your topic, but if you do decide you need further assistance please let us know.

Take care and Happy Holidays

Ron

 

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