MBEP Deployment Issues

[cvdhdadmin]

I'm having a very similar issue as some of the threads I have saw on here. I am able to download the deployment tool, and can view the work stations that are connected to my network. However, when I go to select a workstation and install the virus protection onto it I get a pop up box - "Waiting for deployment resources, please try again shortly." I click OK on that prompt, it pretends as if the installation is "running" - it fails within a couple of seconds and I receive an error message.

"ErrorMessage:Ensure "Setup.Full.MBEndpointAgent.exe" is in the RemotePush folder of the application
Ensure "Setup.Full.MBEndpointAgent.XP2003.exe" is in the RemotePush folder of the application
System.Configuration.ConfigurationException: File does not exist: C:\ProgramData\Malwarebytes Discovery and Deployment\RemotePush\Setup.Full.MBEndpointAgent.exe"

Any advice on what to try next if this is a problem on my end?

Edited December 13, 2017 by cvdhdadmin

[djacobson]

Is your MBEP purchase under the same email domain as your forum account here? This is a backend issue that we will need fix through a reset on you account on our side.

[cvdhdadmin]

Yes, the email that I use for this account is the same for the MBEP cloud login.

Thanks for the help!

[djacobson]

I've refreshed your installers on our backend, give it another go.