alicez Posted August 14, 2009 ID:110157 Share Posted August 14, 2009 I just ran a scan and got the following:Scan resultsBelow is a list of malware that Malwarebytes' Anti-Malware found on this system. Close all application before removal as during removal certain programs may terminate unexpectedly.Vendor = Adware.BHO Category = File Items: D:\i386\Apps\App10518\setup\synales.exe Other = Blank Action Taken = No action takenVendor = Adware.BHO Category = File Items: D:\i386\Apps\App26342\comp\fw\risale.exe Other = Blank Action Taken = No action takenWhat should I do please? I am new at this!Alice Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 14, 2009 Root Admin ID:110166 Share Posted August 14, 2009 First check for UPDATES again and then please run the following and then do the scan again.Click on START - RUN and type in or Copy/Paste into the run line the following and run another scan."C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /developerThen post back the entire log that comes up. Link to post Share on other sites More sharing options...
alicez Posted August 14, 2009 Author ID:110182 Share Posted August 14, 2009 First check for UPDATES again and then please run the following and then do the scan again.Click on START - RUN and type in or Copy/Paste into the run line the following and run another scan."C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /developerThen post back the entire log that comes up.I had the latest definitions therefore no new update. No log cam up, but it had Save Logfile, which I did and it is shown below. I also ran a scan on my notebooki and the exact same two items came up after the scan! Is this what you wanted? What do I do now?Malwarebytes' Anti-Malware 1.40Database version: 2626Windows 5.1.2600 Service Pack 38/14/2009 5:35:07 PMmbam-log-2009-08-14 (17-34-54).txtScan type: Full Scan (C:\|D:\|)Objects scanned: 173378Time elapsed: 39 minute(s), 35 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 2Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:(No malicious items detected)Files Infected:D:\i386\Apps\App10518\setup\symales.exe (Adware.BHO) -> No action taken. [52535142474052302117262313011825343619252117172517353837201921353419382636363817393517172217362225362323213525172221192118363537363719361921393536252535372117392621212119263638383418243525392525393937253536212136212134243821222419371837212617171725172117253535233438241922181717252020]D:\i386\Apps\App26342\comps\fw\nisale.exe (Adware.BHO) -> No action taken. [52535142474052302117262313011825343619252117172517353837201921353419382636363817393517172217362225362323213525172221192118363537363719361921393536252535372117392621212119263638383418243525392525393937253536212136212134243821222419371837212617171725172117253535233438241922181717252020] Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 14, 2009 Root Admin ID:110186 Share Posted August 14, 2009 Just hang in there and I'll post this over in the False Positive and have one of the Developers take a look. Thanks Link to post Share on other sites More sharing options...
alicez Posted August 14, 2009 Author ID:110193 Share Posted August 14, 2009 Just hang in there and I'll post this over in the False Positive and have one of the Developers take a look. ThanksPlease advise me as soon as possible as we are senior citizens and we use the desktop and notebook quite a lot during the day and wouldn't want anything to happen to either one of them.I phoned my son and he said the D: drive i386 is Recovery Partition andThey are in the Recovery partition???False positive then, nothing gets into the partitioned recovery area. If yours is like mine. Under lock and key.We eagerly await your response. #1- Will you respond or will someone else respond?#2- Should we just leave the two items showing and just close the MalwareBytes without doing anything (Remove, ignore, etc.)? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 14, 2009 Root Admin ID:110195 Share Posted August 14, 2009 I am reasonably certain they are false positives and have posted such over here: http://www.malwarebytes.org/forums/index.php?showtopic=21673As soon as one of the developers has a chance to get to it they should respond to the post.Yes, you can close Malwarebytes and do not let it fix or do anything else with it. Link to post Share on other sites More sharing options...
alicez Posted August 14, 2009 Author ID:110200 Share Posted August 14, 2009 I am reasonably certain they are false positives and have posted such over here: http://www.malwarebytes.org/forums/index.php?showtopic=21673As soon as one of the developers has a chance to get to it they should respond to the post.Yes, you can close Malwarebytes and do not let it fix or do anything else with it.Thank you. I will not do anything and I will wait to hear from your developers.Will the developers know it is in my D:/i386 System Restore / Recovery Partition ? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 14, 2009 Root Admin ID:110202 Share Posted August 14, 2009 Yes, they know what they're doing. Thank you for your patience. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 15, 2009 Root Admin ID:110281 Share Posted August 15, 2009 This was a false positive and the rules have been updated. Please update MBAM and do another scan and they should no longer be detected. Link to post Share on other sites More sharing options...
alicez Posted August 16, 2009 Author ID:110822 Share Posted August 16, 2009 This was a false positive and the rules have been updated. Please update MBAM and do another scan and they should no longer be detected.Thank you.I never received an email notification of your post at my aol email address, even though I am subscribed to this thread. Does anyone know why I didn't recieve email notification? Link to post Share on other sites More sharing options...
exile360 Posted August 19, 2009 ID:111963 Share Posted August 19, 2009 Hi alicez .Sorry about no one responding for so long. Your question must've gone unnoticed. It's possible that the email from malwarebytes' was blocked by the spam filter on your email account. If it saves spam messages, please review them to see if the topic reply notification is there and mark the message as "Not spam". Link to post Share on other sites More sharing options...
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