Toady Posted December 8, 2017 ID:1189983 Share Posted December 8, 2017 I keep getting this daily from my virus check and when I get it removed, it shuts down Chrome can you tell me how to fix this? C:USERS\ROBYN\APPDATA\LOCAL\GOOGLE\CHROME\USER\DATA\DEFAULT\Web Data Link to post Share on other sites More sharing options...
Firefox Posted December 8, 2017 ID:1190055 Share Posted December 8, 2017 Hello and Welcome! You may try the steps outlined here: Also you may provide the logs below for further analysis. Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues.... FIRST: Create and obtain Farbar Recovery Scan Tool (FRST) logs Download FRST and save it to your desktopNote: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run FRST and when the tool opens click "Yes" to the disclaimer Press the "Scan" button This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txtLeave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions NEXT: Create and obtain an mb-check log Download MB-Check and save to your desktop Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" This will produce one log file on your desktop: mb-check-results.zipThis file will include the FRST logs generated from the previous set of instructions Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 19, 2017 Root Admin ID:1192679 Share Posted December 19, 2017 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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