bmuffinz

Hijack.Autorun (malware)

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Hi,

 

I had this I noticed lately where the cmd would come up. I ran malwarebytes and isolated but when I restarted it was a black screen. I could type start explorer to continue to desktop. I ran malwarebytes again and it was gone but the problem persist! At this time I noticed the Wifi would not connect anymore. I fresh installed the newest driver and it still does not work.... Im at a lost and so confused!

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Hi bmuffinz :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below, and provide me both FRST logs (FRST.txt and Addition.txt). You can attach them in your next post, or copy/paste their content.

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Also, provide me the Malwarebytes logs showing the detection.

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Alright I can see the last entry to be removed. What's the issue with the Wifi? Are you even able to connect to your network, or not? If not, what error are you getting?

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I will go to connect to my internet and it will seemingly look like its going to connect and then it just flashes "can't not connect"

Im connected to the internet on my phones and MacBook and Ive reset the wifi twice

Edited by bmuffinz

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yes I have tried this and a string of different cmd commands prior with no luck.... since I have not been able to reconnect to it I can't forget it again...

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Have you tried to create a new user in Windows (Admin or Standard), log in that user profile and see if you can connect to the Wifi? This will tell us if the issue is system-wide, or userprofile-restricted.

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What's your computer brand and model?

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What is your motherboard brand and model then?

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Is your Network Adapter (Wifi) internal (integrated in the motherboard), or external (USB device, PCI card, etc.)?

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Looks like this card is using built-in Windows drivers. Have you tried uninstalling the device from the Device Manager, restarting the computer to let the drivers reinstall, then restart once more and connect to a network afterwards?

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Hi bmuffinz,

Are you still with me?

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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