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Infected with Bitminer and keeps regenerating


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Hi,
My computer is infected with a bitminer. I tried to install a KMS activator, but it installed also UCBrowser, and changed default homepage on Firefox and Internet Explorer, also changed the display of my desktop. Then I uninstalled the UCbrowser and the KMS activator, but still I get warning about infection of bitminer.

It always create several exe and tmp files in my C:\Windows\Temp such as G6D14.exe and gAE87.exe. I am having a Symantec Endpoint Protection running, but it could not clean the malware completely. Every time I restart Windows, the files regenerate themselves.

I tried to disable some unknown entries in my startup, but still the files regenerate.

My Windows is Windows 7 Enterprise SP1 64bit. I tried to run free version of Malwarebytes, but always crashing with qt5core.dll, even when Windows is in safe mode.

Attached are scan results using FSRT. Please help...

Addition.txt

FRST.txt

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Hi safeten86 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below. Make sure to download the MBAR version linked in it. Let me know if you're not able to launch it and run a scan.
 
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/
 
If you manage to run a scan, delete everything it finds, and then copy/paste the content of the mbar-log-DATE-(TIME).txt log that is located in the MBAR folder here after. 

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Hi Aura,

Thanks for your advise. I followed the instruction in the thread you mentioned, which then lead me to the other MBAR version in https://support.malwarebytes.com/docs/DOC-1267

So, I managed to do scan with the MBAR supplement in normal mode, to delete the rootkit infection. But, during Windows logoff,  some other files regenerated themselves, as the logoff and shutdown process was unusually longer. 

Then I rebooted in safe mode, and the normal MBAM could start itself, so I use it to scan and cleanup. Found 53 threats. The log is below, numbered 01.

After that, I rebooted again in safe mode, ran again the MBAM and found 1 last rootkit. The log is below, numbered 02.

Then I rebooted again in safe mode just to be sure, ran again the MBAM and found no threat. The log is below, numbered 03.

Then I reboot again in normal mode, ran again the MBAM, found no threat. Then I ran Symantec End Point protection, found 1 threat Trojan.Gen2 in the file dsp.exe.

So far, I have restarted my Windows several times since the cleanup, and I think the issues are solved.

01 Log Malwarebytes after cleanup in safe mode.txt

02 Log Malwarebytes after cleanup in safe mode 2.txt

03 Log Malwarebytes after cleanup in safe mode 3.txt

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It sure looks good to me :) Since some PUPs were found, let's run AdwCleaner and RogueKiller as well.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all active processes
    V7SD4El.png
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

RQKuhw1.pngRogueKiller

  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Hi Aura,

I ran Adwcleaner already, cleaned some PUPs, log is below. I tried to copy paste the content to this reply, but it will not paste here.

 

I ran RogueKiller, I selected only the red coloured entry, because the other entries are related to DNS and Siemens software which I am not sure about.. as my computer is set to startup with an automatic login to company intranet whenever I am connected to company network and Siemens software is needed also in the background. Log content after cleanup also below

 

AdwCleaner[C0].txt

RogueKiller after cleanup.txt

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We're almost done!

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

How's your system behaving now? Are there any other issues to address?

fixlist.txt

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Awesome! :)

Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up.

BWuhenj.pngDelFix
Follow the instructions below to download and execute DelFix.

  • Download DelFix and move the executable to your Desktop
  • Right-click on DelFix.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Check the following options :
    • Activate UAC
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    • Reset system settings
  • Once all the options mentionned above are checked, click on Run
  • After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply

Qt25440.pngTips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.

Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like eF2jhaz.pngUCheck, eLDnJfI.pngSecuniaPSI and y5YE7At.pngHeimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.

Anti-Virus

Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

Anti-Malware, Anti-Exploit and Anti-Ransomware

Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level.

  • j1Bynr2.pngMalwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version

Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them.

Firewall

Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.

  • 7p3JzTS.pngGlassWire - Has both a free and paid version (with different packages)
  • MQIMh6k.pngWindows Firewall Control - Gives you more control over your Windows Firewall
  • 5RXGshU.pngTinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it

Web Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. 

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.

  • uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers)
  • HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera)
  • Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers)
  • NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers)
  • uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera)
  • LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser)

As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:


As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :


gRvSooB.pngThe End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread? :)

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread.

Thanks

 

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