MrBeer Posted December 5, 2017 ID:1189150 Share Posted December 5, 2017 I am having a problem removing Groovario from my computer. I can run Malwarebytes and it finds Groovario and I Quarantine it, and delete it and rerun Malwarebytes and it is still there. Below is the scan results from Malwarebytes. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/3/17 Scan Time: 11:57 AM Log File: 0db66f24-d84b-11e7-98a5-34e6d7068052.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3402 License: Premium -System Information- OS: Windows 10 (Build 15063.726) CPU: x64 File System: NTFS User: BobsDell-PC\Bob's Dell -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 399894 Threats Detected: 2 Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 20 min, 31 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 2 PUP.Optional.Groovario, C:\USERS\BOB'S DELL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [14580], [455244],1.0.3402 PUP.Optional.Groovario, C:\USERS\BOB'S DELL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [14580], [455244],1.0.3402 Physical Sector: 0 (No malicious items detected) (end) Any Help would be appreciated. MrBeer Link to post Share on other sites More sharing options...
kevinf80 Posted December 5, 2017 ID:1189157 Share Posted December 5, 2017 Hello MrBeer and welcome to Malwarebytes, Follow the instructions in this link to clear your current problem: https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/ Be aware there are two posts in that thread, if the first instruction does not help move onto the second.... Let me know if the issue is cleared... Thank you, Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted December 11, 2017 ID:1190896 Share Posted December 11, 2017 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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