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Very concerning email...
Below is a copy of an email I received, looks totally legitimate, name is right, date is right, even all the header information looks right.
No idea what I can do to check the ref # quickly; I did reach out to support to check legitimacy.

What am I so concerned about?

The last 4 of the CC# is right...
But I've never provided malwarebytes with this CC#...
It's not the one that's showing as on file when I log into my account.

So....

Is this legit?

and

If so, how in the heck did malwarebytes get CC info I never provided them with?!

If it is on file... why isn't it showing as such on my account?


 

Hi NAME,

Your Malwarebytes Anti-Malware Premium  order, Reference # NUMBER, is set to automatically renew itself on MONTH DD, YYYY, for $24.95 using the credit card ending in -#### we have on file for you.

Please know that as long as you keep your subscription active and payment up-to-date, you are locking in the lowest possible price for being our loyal customer.

Also, in light of recent Petya or WanaCrypt0r ransomware attacks that locked up hundreds of thousands computers across the globe, we want to re-assure that you are automatically protected against this ransomware and other advanced threats as long as you run the latest Malwarebytes Premium* with real-time protection turned on.

 Thank you for using our product. We look forward to continuing to crush malware on your behalf.

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1 minute ago, untrusting said:

The last 4 of the CC# is right...
But I've never provided malwarebytes with this CC#...

Did you purchase MB originally with that card? And the email looks legit.

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nope, didn't even have the card# the email shows when I got mbam premium

It's one I've only had for a very short time

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1 minute ago, untrusting said:

t's one I've only had for a very short time

Licensing or Key Issues

If you need help with any of the following:

  • Renewals
  • Refunds (including double billing)
  • Cancellations
  • Update Billing Info
  • Multiple Transactions
  • Consumer Purchases
  • Transaction Receipt

Please contact our eCommerce partner Cleverbridge Support at http://www.cleverbridge.com/?scope=cuseco&progress=customersupport  to get help.

If you need help looking up your license details, please head here: http://www.cleverbridge.com/342/?scope=cusecolp 

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Thanks Porthos.

Checked my purch history, only a single transaction showing, again matching what shows on my MBAM account; which is a very old, no longer active card (not what's showing in the email I received).

also submitted information to their cust support as well
 

Edited by untrusting

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2 minutes ago, untrusting said:


Checked my purch history

Did you contact Cleverbridge yet?

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12 minutes ago, untrusting said:

also submitted information to their cust support as well

Wait for them to respond. They handle purchases and the renewals.  

Edited by Porthos

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5 minutes ago, untrusting said:

I may have figured it out; seems extremely insecure, and to be completely honest, unfair to consumers.

I doubt it. Please wait for cleverbridge. 

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