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This post is Aura as they have already solved this issue once. 


I saw that you already solved this issue for member jeffreyjr back on November 14th in this thread. I am unfortunately having the exact same issue. Following your instructions, here is all the information you required previously.

Thanks for the help,



PUP.Optional.Spigot.Generic FRST-ADDITION.txt

PUP.Optional.Spigot.Generic Malware Log.txt

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Hi mjminino :)

Let's start by uninstalling the New Tab Helper 40 extension.

LdH4gmf.pngGoogle Chrome - Remove Extension/App

  • In Google Chrome, enter chrome://extensions in the address bar and press on Enter
  • In the Extensions page, uninstall these (by clicking on the little garbage can icon on their right)
    • New Tab Helper 40
  • If you don't see the extension listed, it means that it's installed as an App. So enter chrome://apps in the address bar and press on Enter
  • From the Apps page, look for the app, right-click on it and select Remove from Chrome

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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