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I've got something wrong about uninstaller


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Hi everyone, I'm teddy 

So i got a nasty virus on my windows 8 pc. At first it start moveing slow and very soon when I opened the google chrome the whole pc freezed. I tried to go safe mode in order to delete the virus faster but was even worse, the pc freezed when loaded inside safe mode. Somehow someone helped me to make my pc start normal again because useing msconfig I made my pc load only inside safe mode and when it loaded the pc was not working at all. I runned malwarebytes and all other programs like adwCleaner, jrt, rkill, tdsskiller because I was fallowing a youtube tutorial but it did not worked.I also runned SuperAntySpywareProfessional(it found 1900 files....I deleted them but pc still freezes when I open chrome) the problem is still there. And when I tryed to delete de malware withe malwarebytes the program first placed those 5 file in quarantine and then I chosed to delete those file but when I check the folder where those files are still there.
PS: Internet Explorer works and pc does not freeze so the problem is just with chrome....
How do I get rid of this virus ufabet
Do I have to reinstal my windows?
If I uninstall chrome and delete all files will I get rid of this virus?

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  • Root Admin

Hello @tdyholy4114 and :welcome:

Please log into your Google Chrome account and disable, turn off your Sync. Make sure you backup your Chrome Bookmark files to a safe location, then run the following.

 

Please visit each of the following sites and let's reset all of your browsers back to defaults to prevent unexpected issues.
If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer
How to reset Internet Explorer settings

Microsoft Edge
How to Reset Microsoft Edge in Windows 10

Firefox
Click on Help / Troubleshooting Information then click on the Refresh Firefox button.

Chrome
Reset Chrome back to defaults to completely clear out issues with Chrome.

  • First, go to >> Google Sync << and sign into your account. Make sure you know your password as this will clear it from the browser.
  • Scroll down until you see the  reset_chrome_sync.png "reset sync" button to clear your data from the server and remove your passphrase.
  • Now, close all Chrome windows. Chrome cannot be running for the next step. If needed, print this information or use another browser to read the information.
  • Press the Windows key + R at the same time, to bring up the run dialog box.
    • run_command.png
  • Type in (or copy/paste) the following and press Enter:     %localappdata%\Google\Chrome\User Data\Default\
  1. Press Ctrl + A to select all the files and folders.
  2. Hold down Ctrl + A and click once on the files "Bookmarks" and "Bookmarks.bak". This will unselect them.
  3. With all the files selected (except for your Bookmarks), press the Delete key and click Yes to delete the files and folders.
  4. Example of all files and folders selected, except Bookmarks

chrome_files_folders.png

 

Restart your computer now and make sure there are no longer any redirects or other browser issues. 

 

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