NeoSigma Posted December 2, 2017 ID:1188454 Share Posted December 2, 2017 I recently reinstalled Malwarebytes Premium 3.3.1 to try and correct an issue where it could not contact the server to download updates, but now after the reinstall I am stuck in Free with it giving the same error every time I try to enter in my License Key. After several restarts I see the same error message. Below are the logs and a screencap of the message. Any help would be greatly appreciated. FRST.txt Addition.txt mb-check-results.zip mb-check-results.txt Link to post Share on other sites More sharing options...
Porthos Posted December 2, 2017 ID:1188474 Share Posted December 2, 2017 2 hours ago, NeoSigma said: Any help would be greatly appreciated. Open Malwarebytes, turn on Rootkit scanning and perform a scan. Boot to Safe Mode with Networking Link to post Share on other sites More sharing options...
NeoSigma Posted December 3, 2017 Author ID:1188517 Share Posted December 3, 2017 After running the scan with Rootkit scanning it found nothing. I tried booting into Safe Mode with Networking but I'm unable to use wifi. 12-2-17 scan.txt Link to post Share on other sites More sharing options...
Porthos Posted December 3, 2017 ID:1188526 Share Posted December 3, 2017 41 minutes ago, NeoSigma said: After running the scan with Rootkit scanning it found nothing. Can you try accessing https://keystone.mwbsys.com in your web browser? Let me know if you get any errors when trying to open the site Link to post Share on other sites More sharing options...
NeoSigma Posted December 3, 2017 Author ID:1188576 Share Posted December 3, 2017 9 hours ago, Porthos said: Can you try accessing https://keystone.mwbsys.com in your web browser? Let me know if you get any errors when trying to open the site What shows up is a blank white page with "OK" in the upper left corner. Link to post Share on other sites More sharing options...
NeoSigma Posted December 4, 2017 Author ID:1188770 Share Posted December 4, 2017 After booting up my PC today my Premium is back on now, and also the previous issue of MB3 not receiving updates seems to have resolved itself. I haven't done anything to it since my last attempts 2 days ago. Since my subscription just renewed it may have been an issue with that? Link to post Share on other sites More sharing options...
Porthos Posted December 4, 2017 ID:1188781 Share Posted December 4, 2017 1 hour ago, NeoSigma said: After booting up my PC today my Premium is back on now, and also the previous issue of MB3 not receiving updates seems to have resolved itself. Thanks for the update. Link to post Share on other sites More sharing options...
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