Diacritcal Posted November 30, 2017 ID:1187777 Share Posted November 30, 2017 (edited) I purchased my license on August 11th and it does not work. My license came with an ID, but there is no opportunity to enter an ID when I try to activate. The key I have does not allow the "activate license" button to become active itself (it stays greyed out). This might be the wrong thread as mine is just a premium one year license (which I have had since 2014). Edited November 30, 2017 by Diacritcal added info on license Link to post Share on other sites More sharing options...
Administrators celee Posted December 1, 2017 Administrators ID:1188189 Share Posted December 1, 2017 Hi @Diacritcal, During the activation process, there is a little checkbox to open up the ID field. Please follow the steps here to activate your license (Step 3 is where you can enter in your ID): https://support.malwarebytes.com/docs/DOC-1142 Please let me know if you need additional help. Thanks, Cecile Link to post Share on other sites More sharing options...
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