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Are these MWB test sites still valid?


keverne

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http://iptest.malwarebytes.org/

http://52.21.84.70

In this forum during the early days of Malwarebytes v3 the above sites were mentioned as a method to see if MWB was performing effectively.

Does this still apply to the latest version?

If yes the both my PC's have problems:  '... IP PROTECTION IS DISABLED ...' even though Dashboard does not show any failures.

Attached is the zip file from my main PC for analysis if required.

mb-check-results.zip

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12 minutes ago, keverne said:

If yes the both my PC's have problems: 

We've seen some users report some issues with Kaspersky and Web Protection. Can you please add the following exclusions to Kaspersky and also under Kaspersky Settings -> Additional -> Threats & Exclusions, disable the Advanced Disinfection Technology.

https://support.malwarebytes.com/docs/DOC-1123

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Trying to get to the bottom of this problem, on my other PC I've uninstalled KIS 2018 and left the AV responsibility to Defender (complete with all exceptions).

I still get the message telling me that  IP PROTECTION IS DISABLED so it isn't Kaspersky at fault.

I'd appreciate help with this matter as I don't feel I can trust Malwarebytes any longer.

 

mb-check-results.zip

Ashampoo_Snap_2017.12.02_08h35m13s_001_.png

Ashampoo_Snap_2017.12.02_08h36m03s_002_.png

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  • Root Admin

Hello @keverne

I've moved your topic to the malware removal forum so we can do some scans and see what's going on.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Hello Ron,

As requested:-

# AdwCleaner 7.0.5.0 - Logfile created on Sun Dec 03 07:31:54 2017
# Updated on 2017/29/11 by Malwarebytes 
# Running on Windows 10 Pro (X64)
# Mode: clean
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

No malicious folders deleted.

***** [ Files ] *****

No malicious files deleted.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks deleted.

***** [ Registry ] *****

No malicious registry entries deleted.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries deleted.

***** [ Chromium (and derivatives) ] *****

SearchProvider deleted: AOL Search - slirsredirect.search.aol.com


*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0

*************************

C:/AdwCleaner/AdwCleaner[S0].txt - [1137 B] - [2017/12/3 7:29:38]


########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########

Threat Scan.txt

FRST.txt

Addition.txt

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  • Root Admin

This company has some unique tools, and not saying their software is causing any issue but it may.  C:\Program Files\Process Lasso\processgovernor.exe

More than likely one of the errors in the Event Logs is causing the issue would be my guess.

Application errors:
==================
Error: (12/02/2017 07:30:47 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: AdguardSvc.exe, version: 6.2.437.2171, time stamp: 0x5a143a61
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x06904077
Faulting process id: 0xa9c
Faulting application start time: 0x01d36b3f6ca67665
Faulting application path: C:\Program Files (x86)\Adguard\AdguardSvc.exe
Faulting module path: unknown
Report Id: 04820e71-6cb3-485e-8a83-b39b4510d069
Faulting package full name: 
Faulting package-relative application ID:

Error: (12/02/2017 07:30:43 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: AdguardSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at Newtonsoft.Json.JsonTextReader.ParsePostValue()
   at Newtonsoft.Json.JsonTextReader.Read()
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(System.Object, Newtonsoft.Json.JsonReader, Newtonsoft.Json.Serialization.JsonObjectContract, Newtonsoft.Json.Serialization.JsonProperty, System.String)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(Newtonsoft.Json.JsonReader, System.Type, Newtonsoft.Json.Serialization.JsonContract, Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.Serialization.JsonContainerContract, Newtonsoft.Json.Serialization.JsonProperty, System.Object)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(Newtonsoft.Json.JsonReader, System.Type, Newtonsoft.Json.Serialization.JsonContract, Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.Serialization.JsonContainerContract, Newtonsoft.Json.Serialization.JsonProperty, System.Object)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.SetPropertyValue(Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.JsonConverter, Newtonsoft.Json.Serialization.JsonContainerContract, Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.JsonReader, System.Object)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(System.Object, Newtonsoft.Json.JsonReader, Newtonsoft.Json.Serialization.JsonObjectContract, Newtonsoft.Json.Serialization.JsonProperty, System.String)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(Newtonsoft.Json.JsonReader, System.Type, Newtonsoft.Json.Serialization.JsonContract, Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.Serialization.JsonContainerContract, Newtonsoft.Json.Serialization.JsonProperty, System.Object)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(Newtonsoft.Json.JsonReader, System.Type, Newtonsoft.Json.Serialization.JsonContract, Newtonsoft.Json.Serialization.JsonProperty, Newtonsoft.Json.Serialization.JsonContainerContract, Newtonsoft.Json.Serialization.JsonProperty, System.Object)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(Newtonsoft.Json.JsonReader, System.Type, Boolean)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(Newtonsoft.Json.JsonReader, System.Type)
   at Newtonsoft.Json.JsonConvert.DeserializeObject(System.String, System.Type, Newtonsoft.Json.JsonSerializerSettings)
   at Newtonsoft.Json.JsonConvert.DeserializeObject[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, Newtonsoft.Json.JsonSerializerSettings)
   at Newtonsoft.Json.JsonConvert.DeserializeObject[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Adguard.Commons.Orm.PreferencesMapper.GetValues[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]()
   at Adguard.Service.Database.PreferencesService.GetUserscripts()
   at Adguard.Service.Userscripts.UserscriptService.get_Userscripts()
   at Adguard.Service.Filtering.ProtectionService.a6rn6JPNHH(Adguard.Filter.FilteringConfiguration, Adguard.Global.Model.Settings.ProtectionSettings)
   at Adguard.Service.Filtering.ProtectionService.OIGnqw5pPS()
   at Adguard.Service.Filtering.ProtectionService.Il7nZWOUUv()
   at Adguard.Service.Filtering.ProtectionService.Start()
   at Adguard.Service.Application.ApplicationService.EYYB8S8kg9p7Pk0fpcp(System.Object)
   at Adguard.Service.Application.ApplicationService.Start()
   at Adguard.Service.ServerServiceLocator.SX1kuK9u8F1rnM847iR(System.Object)
   at Adguard.Service.ServerServiceLocator.YsE4Giro7Z()
   at Adguard.Service.ServerServiceLocator.dFgoLP9FLTVnhCbkVg6()
   at Adguard.Service.ServerServiceLocator.OYm4BRsGC5()
   at Adguard.Service.ServerServiceLocator.KIexX599dLvfrbvYf41()
   at Adguard.Service.ServerServiceLocator.Start()
   at AdguardSvc.AdguardService.StartAdguardService()
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (12/01/2017 12:03:54 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (12/01/2017 12:03:54 PM) (Source: Perflib) (EventID: 1023) (User: )
Description: Windows cannot load the extensible counter DLL rdyboost. The first four bytes (DWORD) of the Data section contains the Windows error code.

Error: (12/01/2017 12:03:53 PM) (Source: PerfNet) (EventID: 2004) (User: )
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (12/01/2017 12:03:53 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "MSDTC" in DLL "C:\WINDOWS\system32\msdtcuiu.DLL" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (12/01/2017 12:03:53 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "Lsa" in DLL "C:\Windows\System32\Secur32.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (12/01/2017 12:03:53 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "ESENT" in DLL "C:\WINDOWS\system32\esentprf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (12/01/2017 12:03:53 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (11/28/2017 07:52:02 AM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "WmiApRpl" in DLL "C:\WINDOWS\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.


System errors:
=============
Error: (12/03/2017 07:36:08 AM) (Source: DCOM) (EventID: 10016) (User: DESKTOP-6GF3KTB)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID 
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user DESKTOP-6GF3KTB\dacon SID (S-1-5-21-3600211631-2261511551-4019901066-1003) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (12/03/2017 07:32:59 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The WMPNetworkSvc service terminated with the following error: 
An attempt was made to reference a token that does not exist.

Error: (12/03/2017 07:32:52 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (12/03/2017 07:31:51 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Adguard Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Ashampoo Backup Pro service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The BrYNSvc service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Sierra Wireless Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The HauppaugeTVServer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Defragmentation-Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (12/03/2017 07:31:49 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The DbxSvc service terminated unexpectedly.  It has done this 1 time(s).

 

 

Let me have you run the following which will do a little bit of clean up and see if it helps any.

 


Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

 

fixlist.txt

 

Thanks

Ron

 

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