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Real-Time Protection turned off

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I was here about a month ago w/ a similar problem, but the update that was posted solved it; I was warned it may reoccur again... but till today it didn't, but now it just did, again :-(

Real Time protection is turned Off, however ONCE when I turned the program off then back on again it worked for a "few minutes," but then it turned itself back off... and won't come on again.

Help... please.


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OK, I did it, but two more possible important pieces of the puzzle.

About an hour ago I noticed that it "seemed like" I got full coverage back, so I opened the program to verify... but what I saw was that the FREE version was somehow in-the-place of my registered one? I momentarily freaked, but then searched for my registration email, copied the Key, and all was back to normal for like 2 minutes... then the Real Time Web Protection turned off... again.

Hopefully I attached this right; please let me know if you have any questions... TIA, Paul


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1 hour ago, HerComputer said:

then the Real Time Web Protection turned off... again.


"controllers_version" : "1.0.0",

Can you try installing the latest 3.3.1 over your existing product and let me know if that worked.

Just download the latest installer from : https://downloads.malwarebytes.org/file/mb3

Run the installer on top of your existing product. No need to uninstall. Restart after.

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