Jump to content

Unwanted outgoing Email


Recommended Posts

My computer is sending out email to various personal addresses and the body of the email has a hyperlink to a website. All this is NOT done by me. I have Norton Protection Center and I run an anti-virus scan that removes and resolves low, medium and high risk viruses, yet the problem still persists. Any suggestions on the RIGHT anti-virus product to use to get the Whole job done?

Link to post
Share on other sites

Also, if you think you might be infected you can follow the directions below ;)

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?

2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs

3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.

* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.

* Using these other tools often makes the cleanup task more difficult and time consuming.

* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.

* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.

* There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Link to post
Share on other sites

  • Staff
A great free AV is Avira Antivir.

Have you ran a scan with MBAM? It is free for on demand scanning and the paid version offers real time protection that will run along side your AV and catch the nastiness that your AV misses ;)

Just make sure you uninstall norton before installing Avira :)

You are saying the Norton (what I have) has a history of "not doing them complete job". What you are recommending will have these unwanted outgoing emails to cease?

Link to post
Share on other sites

I like what I see ref Kaspersky. I can run what I have with Norton, yet my problem still persist.

Link to post
Share on other sites

You are saying the Norton (what I have) has a history of "not doing them complete job". What you are recommending will have these unwanted outgoing emails to cease?

No one single security sofware is 100%. That is why, in my opinion, a layered approach is best.

Free AV: Avira

Paid AV: NOD32 or Kaspersky

Run any of these AV's along with MBAM

Link to post
Share on other sites

No one single security sofware is 100%. That is why, in my opinion, a layered approach is best.

Free AV: Avira

Paid AV: NOD32 or Kaspersky

Run any of these AV's along with MBAM

Actually, I downloaded "SUPERAntiSpyware.com". It's compatable with what I already have, ie Norton (trial), and what windows already have in my cp. I ran a full scan and "Super" detected 44 adware and 1 trojan. For the past 3-4 weeks, I would run a scan on Norton, and at the most, it wouild detect 1 to 3 viruses. I have the full version of "Super". What I have with Norton in it's trail version is professional but only for 60 days. I'll let you know if my software continue to send out bogus emails.

Link to post
Share on other sites

Actually, I downloaded "SUPERAntiSpyware.com". It's compatable with what I already have, ie Norton (trial), and what windows already have in my cp. I ran a full scan and "Super" detected 44 adware and 1 trojan. For the past 3-4 weeks, I would run a scan on Norton, and at the most, it wouild detect 1 to 3 viruses. I have the full version of "Super". What I have with Norton in it's trail version is professional but only for 60 days. I'll let you know if my software continue to send out bogus emails.

MBAM would work with norton as well, but if you already bought SAS, then you could always use the free version of MBAM which is an on demand scanner with removal for a second opinion as well :rolleyes:

Link to post
Share on other sites

  • Staff

I'm curious where all these 44 detections were with SAS and if any were cookies? Naturally, cookies can't hurt you the same way malware can, not even close.

If you can, please post the detection info.

Link to post
Share on other sites

I'm curious where all these 44 detections were with SAS and if any were cookies? Naturally, cookies can't hurt you the same way malware can, not even close.

If you can, please post the detection info.

I removed them from quarintine and you are right. They were adware, just cookies marking web pages I visited. Nothing at all like Malware. All were adware except one, a trojan. I'm running it everyday to see what else it detects. As far as I'm concerned, superantispyware is better than Norton. I have the professional version.

Link to post
Share on other sites

Ignoring the fact that Norton is by far one of the worst AV's (second worst next to McAfee actually), SuperAntiSpyware is NOT a replacement for it as SAS is NOT an antivirus, it's an antimalware (just like MBAM). You MUST have a resident AV ASWELL AS an anti-malware.

For reference;

http://mysteryfcm.co.uk/?mode=Articles&date=12-08-2008

Link to post
Share on other sites

Ignoring the fact that Norton is by far one of the worst AV's (second worst next to McAfee actually), SuperAntiSpyware is NOT a replacement for it as SAS is NOT an antivirus, it's an antimalware (just like MBAM). You MUST have a resident AV ASWELL AS an anti-malware.

For reference;

http://mysteryfcm.co.uk/?mode=Articles&date=12-08-2008

...You're saying that what I have now a with SuperAntiSpyware being antiMalware, must work in conjuction with and AV.

Link to post
Share on other sites

Part II..I looked into your reference hyperlink and settled on "Search Destroy" AV. Whadaya think?

What I'm looking for is something that will "STOP" the bogus unwanted emails that are leaving my cp to various addresses. All this not being done by me. I understand that I must have a antiMalware system monitor and and AV as well, am I right?

Link to post
Share on other sites

What I'm looking for is something that will "STOP" the bogus unwanted emails that are leaving my cp to various addresses. All this not being done by me. I understand that I must have a antiMalware system monitor and and AV as well, am I right?

Thats correct, yes. Spybot Search & Destroy is also not an AV, but an Anti Spyware (good to have as a backup though).

To stop the e-mails, you will need to follow the instructions at the following to remove any infections as this is the likely cause.

http://www.malwarebytes.org/forums/index.php?showtopic=9573

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.