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mbamswissarmy.sys causing boot failure


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Hey Guys,

While booting my Windows 7 x64 i got the following Massage:

Windows failed to start. A recent hardware or software change might be the cause. to fix the problem ...

File: \windows\system32\driver\mbamswissarmy.sys
Status: 0xc0000098

Google brought me here, after searching for mbamswissarmy.sys.
I have run FRST64 and attached the log.

Hope you can help me !

Kind regards !

FRST.txt

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Hello Skulldra and welcome to Malwarebytes,

Save the attached file fixlist.txt to your flash drive, same place as FRST.
Now please enter System Recovery Options as you did to get the log.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Next,

See if you can boot to normal windows, if so do the following:

Totally Remove Malwarebytes from your system:

Download the latest version of Malwarebytes cleanup tool from here: https://downloads.malwarebytes.com/file/mb_clean and save to your Desktop..

If applicable, backup your Malwarebytes license key information and deactivate the product.

Close all open applications and deactivate Malwarebytes <---- Very important, do not miss that step

To deactivate Malwarebytes:

Right click on tray icon, from the opened list select "Quit Malwarebytes" an UAC alert will open, select "Yes" to deactivate Malwarebytes...

  • Double-click mb-clean.exe to run it
  • A prompt to confirm the cleanup will appear, select Yes or No
  • Yes - will proceed with the cleanup process <---- Select this option to start the tool
  • No - will exit the utility
  • The Utility will launch a Command Prompt window which will disappear once the the cleanup process completes.
  • Once completed, a log file ("mb-cleanresult.txt") will be on your desktop and you'll be prompted to reboot
  • We recommend an immediate reboot <--- Do Not miss out this step
  • Suppressing the reboot may result in an incomplete cleanup
  • Upon reboot Malwarebytes will be totally removed from your system


To re-install Malwarebytes:

Download Malwarebytes version 3 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/
 
  • Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....
  • When the install completes and is updated do the following:
  • Open Malwarebytes, select > "settings" > "protection tab"
  • Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....
  • Go back to "DashBoard" select the Blue "Scan Now" tab......



When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply...

Thank you,

Kevin

fixlist.txt

Edited by kevinf80
typing error
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