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Maximum installs achieved after fresh OS install

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I recently activated MalwareBytes Premium and I had a problem with my Windows 10 Pro, therefore I had to do a completely fresh install from my USB drive. When I downloaded Malwarebytes, it came up with the message

"The usage level has exceeded the maximum installations allowed. There is a problem with your license key and we are unable to activate your license"


When I clicked Deactivate other devices an error came up and it wouldn't allow me to. Is this fixable? I sent in a ticket but I thought I would get an opinion here too.malwarebytesedited.png.802d95948ab57d6272d4be1bd3105ed4.png

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