Jump to content

Malwarebytes Blocking Internet Access

Recommended Posts

I am having this infamous problem about the mwac filter.  After I connect I try to go into Chrome or Internet Explorer and it tells me that there is no connection.  The only option I have is the run windows diagnostic tool.  After doing that it tells me about a firewall or proxy server.  Now I have them all off but I still can't connect and in the details it mentions mwac filter.

I am using a freedompop usb stck to connect to the internet and I have to turn off real-time protection in order to go online.  I noticed that other people had this error and sent over description and log files. 

Please advise me as to how do I could do that to give you the most information possible.


Edited by cjamps
Link to post
Share on other sites

  • Root Admin

Okay, great. Let's get some logs then to see what might be going on @cjamps

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.





Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.