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Malwarebytes Web Protection will not start

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I am having a similar problem. This just started in the last week.  I get a notification that my Real-Time is not fully enabled. I go in Malwarebytes settings, and see the Web Protection is off. I turn it on, and it fails. Iv'e tried restarting Malwarebytes, The malwarebytes service, and rebooting. Please provide an email to send logs to.


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Hello @JCannon61

From your logs it looks like you have a bad controllers version. Lets try and do this:

Let us get a clean install of the current version.
We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.
2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.
3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .
4. Click on "Yes" to reinstall MB 3.×.
5. Now you will have the latest product installed.

If it does not offer the new install after the reboot you can download and install from here. 

Let us know if that fixed the issue.

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