Malwarebytes Web Protection will not start

[JCannon61]

I am having a similar problem. I attached the files from my computer. I keep getting the warning alert saying the Real-Time Protection is off. I go to setting and try to turn it on, but it keeps turning back off     mb-check-results.zip

[JCannon61]

I am having a similar problem. This just started in the last week.  I get a notification that my Real-Time is not fully enabled. I go in Malwarebytes settings, and see the Web Protection is off. I turn it on, and it fails. Iv'e tried restarting Malwarebytes, The malwarebytes service, and rebooting. Please provide an email to send logs to.

 

[nikhils]

Hello @JCannon61

From your logs it looks like you have a bad controllers version. Lets try and do this:

Let us get a clean install of the current version.
We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.
2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.
3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .
4. Click on "Yes" to reinstall MB 3.×.
5. Now you will have the latest product installed.

If it does not offer the new install after the reboot you can download and install from here. 
https://downloads.malwarebytes.org/file/mb3
 

Let us know if that fixed the issue.

[nikhils]

Hello @JCannon61

Since You are being helped with the same issue in a different post, I am going to merge your posts into that one.

 

[JCannon61]

Seem to be up and running now. Thanks

[nikhils]

Awesome, glad to know everything is now working as expected @JCannon61