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Trojan.agent will not go away


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I have Norton 360 and Malwarebytes. When doing a web search the initial search results are for sites that would not normally come up. Pop ups occur for many sites some of which seemto be virus protection hoaxs. After scanning and removing the problem comes back as soon as I search again. attached are the logs requested in your instruction.

Malwarebytes' Anti-Malware 1.39

Database version: 2461

Windows 5.1.2600 Service Pack 3

7/18/2009 12:55:35 PM

mbam-log-2009-07-18 (12-55-35).txt

Scan type: Quick Scan

Objects scanned: 107581

Time elapsed: 15 minute(s), 46 second(s)

Memory Processes Infected: 2

Memory Modules Infected: 0

Registry Keys Infected: 7

Registry Values Infected: 4

Registry Data Items Infected: 0

Folders Infected: 3

Files Infected: 6

Memory Processes Infected:

C:\Program Files\PersonalAV\pav.exe (Rogue.PersonalAntiVirus) -> Unloaded process successfully.

C:\WINDOWS\system32\NetFilter.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a77d3539-581d-450c-9e44-a84c415a6172} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{343ce214-9998-4b21-a151-ffe970167297} (Rogue.Installer) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntiVirus) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\personalav (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Environment\avapp (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Environment\avuninst (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\msdrv (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Program Files\Common Files\Uninstall\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\Documents and Settings\All Users\Start Menu\PersonalAV (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

Files Infected:

C:\WINDOWS\system32\msxmlm.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\program files\personalav\pav.exe (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

c:\program files\common files\uninstall\personalav\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

c:\documents and settings\all users\start menu\personalav\Personal Antivirus.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

c:\documents and settings\all users\start menu\personalav\Uninstall.lnk (Rogue.PersonalAntiVirus) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\NetFilter.exe (Trojan.Agent) -> Quarantined and deleted successfully.

can saved at 9:14:19 AM, on 8/13/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\MI3AA1~1\rapimgr.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\System32\snmp.exe

C:\WINDOWS\system32\svchost.exe

c:\WINDOWS\system32\ZuneBusEnum.exe

C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\freecell.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

Micro trend hijack this

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: (no name) - 8E77F06-89FC-44f5-B3AB-11DDEB791947} - (no file)

R3 - URLSearchHook: (no name) - FBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - F99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.0.0.135\IPSBHO.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll

O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: &Frontier Browser Assistant - {A93A3CC9-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)

O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - https://www.peoplepc.com/ppcos/ISP60/Download/ppcwebi.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1189120493859

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/ac...nd/MSSurVid.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{89981455-DD15-4042-BA89-215AA3FC545E}: Domain = domain.invalid

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll

O20 - AppInit_DLLs: C:\WINDOWS\System32\ddrawex(2)32.dll

O20 - Winlogon Notify: fcd10e654 - C:\WINDOWS\System32\ddrawex(2)32.dll

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--

End of file - 11281 bytes

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  • Staff

Hi,

First of all, please update MalwareBytes, because the databaseversion is outdated.

  • Start MalwareBytes and click the Update tab. There click "Check for updates"
  • In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.
  • Once the updates are downloaded, perform a quick scan again.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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Hi,

First of all, please update MalwareBytes, because the databaseversion is outdated.

  • Start MalwareBytes and click the Update tab. There click "Check for updates"
  • In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.
  • Once the updates are downloaded, perform a quick scan again.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

I am sorry I included the wrong Malware log. here is a recent log

Malwarebytes' Anti-Malware 1.40

Database version: 2615

Windows 5.1.2600 Service Pack 3

8/13/2009 9:07:16 AM

mbam-log-2009-08-13 (09-07-16).txt

Scan type: Quick Scan

Objects scanned: 97920

Time elapsed: 8 minute(s), 17 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\Documents and Settings\HP_Owner\Local Settings\Temp\2.tmp (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\Documents and Settings\HP_Owner\Local Settings\Temp\2.tmp (Trojan.Agent) -> Delete on reboot.

If I do a malware scan after reboot it is clean, but assoon a I am on the internet the same problem returns.

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  • Staff

Hi,

* Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the log from ComboFix in your next reply.

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses (prep.com for example) as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.

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Hi,

* Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the log from ComboFix in your next reply.

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses (prep.com for example) as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.

Here is the Combo Fix Log

ComboFix 09-08-10.06 - HP_Owner 08/13/2009 18:07.1.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.1080 [GMT -5:00]

Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\AVG.EXE

c:\docume~1\HP_Owner\LOCALS~1\Temp\1.tmp

c:\documents and settings\HP_Owner\Application Data\020000000004af90654C.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654O.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654P.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654S.manifest

c:\documents and settings\HP_Owner\Local Settings\Temp\1.tmp

c:\recycler\S-1-5-21-1858797579-849204541-2625352670-1003

c:\windows\Installer\11226b.msp

c:\windows\Installer\11227d.msp

c:\windows\Installer\21781294.msp

c:\windows\Installer\217812a7.msp

c:\windows\Installer\217812ba.msp

c:\windows\Installer\21b0c4c2.msi

c:\windows\Installer\3350269.msp

c:\windows\Installer\335027c.msp

c:\windows\system32\mvzh6nNtwWsBBvE.vbs

D:\Autorun.inf

.

((((((((((((((((((((((((( Files Created from 2009-07-13 to 2009-08-13 )))))))))))))))))))))))))))))))

.

2009-08-13 00:37 . 2009-07-22 20:22 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\EECTRL.SYS

2009-08-13 00:37 . 2009-07-22 20:22 101936 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\ERASER.SYS

2009-08-13 00:37 . 2009-07-22 20:22 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\NAVENG32.DLL

2009-08-13 00:37 . 2009-07-22 20:22 1181040 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\NAVEX32A.DLL

2009-08-13 00:37 . 2009-07-22 20:22 259368 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\ECMSVR32.DLL

2009-08-13 00:37 . 2009-07-22 20:21 2414128 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\CCERASER.DLL

2009-08-13 00:37 . 2009-07-22 08:00 87888 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\NAVENG.SYS

2009-08-13 00:37 . 2009-07-22 08:00 875728 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090812.033\NAVEX15.SYS

2009-08-12 03:17 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\Scxpx86.dll

2009-08-12 03:17 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSXpx86.sys

2009-08-12 03:17 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSxpx86.dll

2009-08-12 03:17 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSvix86.sys

2009-08-12 03:17 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSviA64.sys

2009-08-11 22:21 . 2009-07-10 13:27 1315328 ------w- c:\windows\system32\dllcache\msoe.dll

2009-08-09 00:22 . 2009-08-09 00:22 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\ICS

2009-08-08 19:55 . 2009-08-08 19:55 -------- d-----w- c:\program files\Norton Support

2009-08-08 11:31 . 2009-08-08 11:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-08-08 02:00 . 2009-08-08 02:00 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

2009-08-08 00:08 . 2009-08-08 00:08 -------- d-----w- c:\program files\Trend Micro

2009-08-06 15:07 . 2009-08-06 15:07 122880 ----a-w- c:\windows\system32\ddrawex(2)32.dll

2009-08-05 09:01 . 2009-08-05 09:01 204800 ------w- c:\windows\system32\dllcache\mswebdvd.dll

2009-07-31 00:14 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSXpx86.sys

2009-07-31 00:14 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSvix86.sys

2009-07-31 00:14 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\Scxpx86.dll

2009-07-31 00:14 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSxpx86.dll

2009-07-31 00:14 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSviA64.sys

2009-07-24 01:56 . 2009-07-24 01:56 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache

2009-07-23 02:57 . 2009-07-23 02:57 -------- d-----w- c:\windows\system32\N360_BACKUP

2009-07-22 20:25 . 2009-07-22 20:25 -------- d-----w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

2009-07-22 20:24 . 2009-07-22 20:24 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\Downloaded Installations

2009-07-22 20:24 . 2009-07-22 20:22 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2009-07-22 20:24 . 2009-07-22 20:23 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2009-07-22 20:24 . 2009-07-22 20:23 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2009-07-22 20:23 . 2009-08-08 19:57 -------- d-----w- c:\program files\Symantec

2009-07-22 20:23 . 2009-07-22 21:28 -------- d-----w- c:\program files\Common Files\Symantec Shared

2009-07-22 20:22 . 2009-07-22 20:22 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll

2009-07-22 20:22 . 2009-07-22 20:22 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll

2009-07-22 20:22 . 2009-07-22 20:22 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll

2009-07-22 20:20 . 2009-07-22 20:20 -------- d-----w- c:\windows\system32\drivers\N360

2009-07-22 20:20 . 2009-07-22 20:21 -------- d-----w- c:\program files\Norton 360

2009-07-22 20:20 . 2009-07-22 20:20 -------- d-----w- c:\program files\Windows Sidebar

2009-07-22 20:16 . 2009-07-22 20:16 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2009-07-22 20:00 . 2009-07-22 20:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2009-07-22 20:00 . 2009-07-22 20:19 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller

2009-07-22 20:00 . 2009-07-22 20:00 -------- d-----w- c:\program files\NortonInstaller

2009-07-22 19:55 . 2009-07-22 19:55 -------- d-----w- c:\documents and settings\All Users\Symantec Temporary Files

2009-07-19 08:01 . 2009-07-28 20:37 -------- d-----w- c:\windows\ie8updates

2009-07-18 22:18 . 2009-07-03 17:09 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2009-07-18 22:18 . 2009-07-03 17:09 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll

2009-07-18 20:31 . 2009-07-18 20:31 -------- d-sh--w- c:\documents and settings\HP_Owner\IECompatCache

2009-07-18 20:30 . 2009-07-18 20:30 -------- d-sh--w- c:\documents and settings\HP_Owner\PrivacIE

2009-07-18 18:25 . 2009-07-18 18:25 -------- d-sh--w- c:\documents and settings\HP_Owner\IETldCache

2009-07-18 18:12 . 2009-07-18 18:14 -------- dc-h--w- c:\windows\ie8

2009-07-18 17:34 . 2009-07-18 17:34 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes

2009-07-18 17:34 . 2009-08-03 18:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-07-18 17:34 . 2009-08-03 18:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-07-18 17:34 . 2009-07-18 17:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-07-18 17:34 . 2009-08-08 02:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-07-18 03:06 . 2009-07-18 03:06 167034 ----a-w- C:\malwarebytes.exe

2009-07-18 03:04 . 2009-07-18 03:04 -------- d-----w- c:\program files\FileASSASSIN

2009-07-18 01:23 . 2009-07-18 01:24 20651976 ----a-w- C:\InstallCyberDefenderEDC.exe

2009-07-18 00:30 . 2009-06-22 14:58 24576 ----a-w- c:\windows\system32\drivers\ndisrd.sys

2009-07-18 00:30 . 2009-05-14 09:58 61440 ----a-w- c:\windows\system32\ndisapi.dll

2009-07-18 00:30 . 2009-07-18 17:55 -------- d-----w- c:\program files\Common Files\Uninstall

2009-07-17 19:01 . 2009-07-17 19:01 58880 ------w- c:\windows\system32\dllcache\atl.dll

2009-07-15 14:04 . 2009-07-07 14:09 3403032 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-08-13 22:59 . 2005-10-03 23:54 98184 ----a-w- c:\documents and settings\HP_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-05 09:01 . 2004-08-04 04:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-04 22:17 . 2007-07-02 17:20 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\LimeWire

2009-07-23 12:58 . 2005-06-14 18:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2009-07-22 20:44 . 2005-06-14 17:41 3645 ----a-w- c:\windows\viassary-hp.reg

2009-07-22 20:23 . 2009-07-22 20:24 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2009-07-22 20:23 . 2009-07-22 20:24 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2009-07-22 20:17 . 2008-03-15 21:51 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8

2009-07-18 06:57 . 2007-07-02 17:20 -------- d-----w- c:\program files\LimeWire

2009-07-17 19:01 . 2004-08-04 04:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 04:43 . 2004-08-04 04:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll

2009-07-11 19:34 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys

2009-07-11 19:34 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys

2009-07-11 19:34 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll

2009-07-11 19:34 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll

2009-07-11 19:34 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

2009-07-03 17:09 . 2004-08-04 04:00 915456 ----a-w- c:\windows\system32\wininet.dll

2009-07-03 02:38 . 2009-07-03 02:38 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\AVG8

2009-06-16 14:36 . 2004-08-04 04:00 81920 ----a-w- c:\windows\system32\fontsub.dll

2009-06-16 14:36 . 2004-08-04 04:00 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-12 12:31 . 2004-08-04 11:00 76288 ----a-w- c:\windows\system32\telnet.exe

2009-06-10 14:19 . 2004-08-04 04:00 2066432 ----a-w- c:\windows\system32\mstscax.dll

2009-06-10 14:13 . 2004-08-04 04:00 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-06-10 06:14 . 2004-08-04 04:00 132096 ----a-w- c:\windows\system32\wkssvc.dll

2009-06-03 19:09 . 2004-08-04 04:00 1291264 ----a-w- c:\windows\system32\quartz.dll

2004-10-01 20:00 . 2007-04-03 18:34 40960 ----a-w- c:\program files\Uninstall_CDS.exe

2005-11-29 15:48 . 2005-11-29 15:48 22 --sha-w- c:\windows\SMINST\HPCD.sys

2008-07-13 19:01 . 2005-11-27 04:12 848 --sha-w- c:\windows\system32\KGyGaAvL.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{38E77F06-89FC-44f5-B3AB-11DDEB791947}"= "c:\program files\FrontierSH\SrchHelp\frSrcAs.dll" [2006-03-23 94208]

[HKEY_CLASSES_ROOT\clsid\{38e77f06-89fc-44f5-b3ab-11ddeb791947}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2005-11-16 1200128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-12-12 157312]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-05-13 185896]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fcd10e654]

2009-08-06 15:07 122880 ----a-w- c:\windows\system32\ddrawex(2)32.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=

"c:\\Program Files\\Parsons\\QuickVerse\\QuickVerse\\qvwin.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager

"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager

"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

"c:\\Program Files\\LimeWire\\LimeWire.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

"7595:TCP"= 7595:TCP:PORT_7595

"19434:TCP"= 19434:TCP:PORT_19434

"64688:TCP"= 64688:TCP:PORT_64688

"27694:TCP"= 27694:TCP:PORT_27694

"42629:TCP"= 42629:TCP:PORT_42629

"16977:TCP"= 16977:TCP:PORT_16977

"57559:TCP"= 57559:TCP:PORT_57559

"10556:TCP"= 10556:TCP:PORT_10556

"45376:TCP"= 45376:TCP:PORT_45376

"38750:TCP"= 38750:TCP:PORT_38750

"56412:TCP"= 56412:TCP:PORT_56412

"39723:TCP"= 39723:TCP:PORT_39723

"48563:TCP"= 48563:TCP:PORT_48563

"49547:TCP"= 49547:TCP:PORT_49547

"47887:TCP"= 47887:TCP:PORT_47887

"36184:TCP"= 36184:TCP:PORT_36184

"44719:TCP"= 44719:TCP:PORT_44719

"62333:TCP"= 62333:TCP:PORT_62333

"6028:TCP"= 6028:TCP:PORT_6028

"24001:TCP"= 24001:TCP:PORT_24001

"43153:TCP"= 43153:TCP:PORT_43153

"5428:TCP"= 5428:TCP:PORT_5428

"5280:TCP"= 5280:TCP:PORT_5280

"48071:TCP"= 48071:TCP:PORT_48071

"5489:TCP"= 5489:TCP:PORT_5489

"39036:TCP"= 39036:TCP:PORT_39036

"47062:TCP"= 47062:TCP:PORT_47062

"10895:TCP"= 10895:TCP:PORT_10895

"39900:TCP"= 39900:TCP:PORT_39900

"15903:TCP"= 15903:TCP:PORT_15903

"29649:TCP"= 29649:TCP:PORT_29649

"40641:TCP"= 40641:TCP:PORT_40641

"38719:TCP"= 38719:TCP:PORT_38719

"34095:TCP"= 34095:TCP:PORT_34095

"32745:TCP"= 32745:TCP:PORT_32745

"29505:TCP"= 29505:TCP:PORT_29505

"34696:TCP"= 34696:TCP:PORT_34696

"62156:TCP"= 62156:TCP:PORT_62156

"40829:TCP"= 40829:TCP:PORT_40829

"50360:TCP"= 50360:TCP:PORT_50360

"40856:TCP"= 40856:TCP:PORT_40856

"23389:TCP"= 23389:TCP:PORT_23389

"39130:TCP"= 39130:TCP:PORT_39130

"65140:TCP"= 65140:TCP:PORT_65140

"9196:TCP"= 9196:TCP:PORT_9196

"41245:TCP"= 41245:TCP:PORT_41245

"8631:TCP"= 8631:TCP:PORT_8631

"17215:TCP"= 17215:TCP:PORT_17215

"15564:TCP"= 15564:TCP:PORT_15564

"64375:TCP"= 64375:TCP:PORT_64375

"57880:TCP"= 57880:TCP:PORT_57880

"41458:TCP"= 41458:TCP:PORT_41458

"48137:TCP"= 48137:TCP:PORT_48137

"31981:TCP"= 31981:TCP:PORT_31981

"19934:TCP"= 19934:TCP:PORT_19934

"32086:TCP"= 32086:TCP:PORT_32086

"36340:TCP"= 36340:TCP:PORT_36340

"33465:TCP"= 33465:TCP:PORT_33465

"6559:TCP"= 6559:TCP:PORT_6559

"58219:TCP"= 58219:TCP:PORT_58219

"44168:TCP"= 44168:TCP:PORT_44168

"18358:TCP"= 18358:TCP:PORT_18358

"23141:TCP"= 23141:TCP:PORT_23141

"50301:TCP"= 50301:TCP:PORT_50301

"17013:TCP"= 17013:TCP:PORT_17013

"45540:TCP"= 45540:TCP:PORT_45540

"13965:TCP"= 13965:TCP:PORT_13965

"53172:TCP"= 53172:TCP:PORT_53172

"19075:TCP"= 19075:TCP:PORT_19075

"16637:TCP"= 16637:TCP:PORT_16637

"14685:TCP"= 14685:TCP:PORT_14685

"44543:TCP"= 44543:TCP:PORT_44543

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0300000.087\SymEFA.sys [7/22/2009 3:22 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0300000.087\BHDrvx86.sys [7/22/2009 3:22 PM 258608]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0300000.087\cchpx86.sys [7/22/2009 3:22 PM 482352]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSXpx86.sys [8/11/2009 10:17 PM 276344]

R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe [7/22/2009 3:22 PM 115560]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/22/2009 3:36 PM 101936]

--- Other Services/Drivers In Memory ---

*Deregistered* - NDISRD

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

Contents of the 'Scheduled Tasks' folder

2009-08-07 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 20:57]

.

- - - - ORPHANS REMOVED - - - -

URLSearchHooks-8E77F06-89FC-44f5-B3AB-11DDEB791947} - (no file)

URLSearchHooks-FBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

URLSearchHooks-F99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

MSConfigStartUp-CTFMON - (no file)

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=desktop

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} - hxxps://www.peoplepc.com/ppcos/ISP60/Download/ppcwebi.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-08-13 18:17

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.0.0.135\diMaster.dll\" /prefetch:1"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(948)

c:\windows\System32\ddrawex(2)32.dll

- - - - - - - > 'lsass.exe'(1008)

c:\windows\System32\ddrawex(2)32.dll

.

Completion time: 2009-08-13 18:21

ComboFix-quarantined-files.txt 2009-08-13 23:20

Pre-Run: 37,220,974,592 bytes free

Post-Run: 37,213,511,680 bytes free

304 --- E O F --- 2009-08-12 08:08

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  • Staff

Hi,

You may also want to reconfigure your Norton firewall afterwards, reset all rules and only allow programs you know.

Anyway..

* Open notepad - don't use any other texteditor than notepad or the script will fail.

Copy/paste the text in the quotebox below into notepad:

Collect::[8]

c:\windows\System32\ddrawex(2)32.dll

Registry::

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"7595:TCP"=-

"19434:TCP"=-

"64688:TCP"=-

"27694:TCP"=-

"42629:TCP"=-

"16977:TCP"=-

"57559:TCP"=-

"10556:TCP"=-

"45376:TCP"=-

"38750:TCP"=-

"56412:TCP"=-

"39723:TCP"=-

"48563:TCP"=-

"49547:TCP"=-

"47887:TCP"=-

"36184:TCP"=-

"44719:TCP"=-

"62333:TCP"=-

"6028:TCP"=-

"24001:TCP"=-

"43153:TCP"=-

"5428:TCP"=-

"5280:TCP"=-

"48071:TCP"=-

"5489:TCP"=-

"39036:TCP"=-

"47062:TCP"=-

"10895:TCP"=-

"39900:TCP"=-

"15903:TCP"=-

"29649:TCP"=-

"40641:TCP"=-

"38719:TCP"=-

"34095:TCP"=-

"32745:TCP"=-

"29505:TCP"=-

"34696:TCP"=-

"62156:TCP"=-

"40829:TCP"=-

"50360:TCP"=-

"40856:TCP"=-

"23389:TCP"=-

"39130:TCP"=-

"65140:TCP"=-

"9196:TCP"=-

"41245:TCP"=-

"8631:TCP"=-

"17215:TCP"=-

"15564:TCP"=-

"64375:TCP"=-

"57880:TCP"=-

"41458:TCP"=-

"48137:TCP"=-

"31981:TCP"=-

"19934:TCP"=-

"32086:TCP"=-

"36340:TCP"=-

"33465:TCP"=-

"6559:TCP"=-

"58219:TCP"=-

"44168:TCP"=-

"18358:TCP"=-

"23141:TCP"=-

"50301:TCP"=-

"17013:TCP"=-

"45540:TCP"=-

"13965:TCP"=-

"53172:TCP"=-

"19075:TCP"=-

"16637:TCP"=-

"14685:TCP"=-

"44543:TCP"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\fcd10e654]

Save this as txtfile CFScript

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScript.gif

This will start ComboFix again.

Then, please visit this site:

http://www.bleepingcomputer.com/submit-malware.php?channel=8

Where it says: "Browse to the file you want to submit", use the Browse button to navigate to the following file: C:\Qoobox\Quarantine\[8]-Submit_date_time.zip (date_time will be replaced with the date and time when this file was created)

Then click the "Send File" button below in order to upload it.

After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

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Share on other sites

Hi,

You may also want to reconfigure your Norton firewall afterwards, reset all rules and only allow programs you know.

Anyway..

* Open notepad - don't use any other texteditor than notepad or the script will fail.

Copy/paste the text in the quotebox below into notepad:

Save this as txtfile CFScript

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScript.gif

This will start ComboFix again.

Then, please visit this site:

http://www.bleepingcomputer.com/submit-malware.php?channel=8

Where it says: "Browse to the file you want to submit", use the Browse button to navigate to the following file: C:\Qoobox\Quarantine\[8]-Submit_date_time.zip (date_time will be replaced with the date and time when this file was created)

Then click the "Send File" button below in order to upload it.

After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

Last night after creating and copying the log I sent you, I did scans again with both norton and malewarebytes. I posted the comboFix log from yesterday this morning and went to work. Today I came home and the browser is working normally again and no strange pop up are occurring. My daughter has been online for several hours today. I ran a maleware quick scan nothing showed up. So I think it is best to consider the case closed unless it reappears. I will reset the firewall as directed. thank you very much for your help.

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  • Staff

Hi,

Can you please perform above instructions? Because there's a file submission included in my instructions, a file, which I need to analyse and then add to the malwarebytes definitions so malwarebytes will detect it as well.

It would just be great if you can do that in return of the help I've given here.

Thanks.

Link to post
Share on other sites

Hi,

Can you please perform above instructions? Because there's a file submission included in my instructions, a file, which I need to analyse and then add to the malwarebytes definitions so malwarebytes will detect it as well.

It would just be great if you can do that in return of the help I've given here.

Thanks.

I submitted the file and went ahead and followed your instructions. Here is a copy of the combo-fix file

ComboFix 09-08-10.06 - HP_Owner 08/16/2009 13:05.2.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1527.1024 [GMT -5:00]

Running from: c:\documents and settings\HP_Owner\Desktop\Combo-Fix.exe

Command switches used :: c:\documents and settings\HP_Owner\Desktop\CFScript.txt

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

file zipped: c:\windows\System32\ddrawex(2)32.dll

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\HP_Owner\Application Data\020000000004af90654C.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654O.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654P.manifest

c:\documents and settings\HP_Owner\Application Data\020000000004af90654S.manifest

c:\windows\System32\ddrawex(2)32.dll

.

((((((((((((((((((((((((( Files Created from 2009-07-16 to 2009-08-16 )))))))))))))))))))))))))))))))

.

2009-08-16 14:09 . 2009-07-22 20:22 1181040 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\NAVEX32A.DLL

2009-08-16 14:09 . 2009-07-22 20:22 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\EECTRL.SYS

2009-08-16 14:09 . 2009-07-22 20:22 101936 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\ERASER.SYS

2009-08-16 14:09 . 2009-07-22 20:22 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\NAVENG32.DLL

2009-08-16 14:09 . 2009-07-22 20:22 259368 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\ECMSVR32.DLL

2009-08-16 14:09 . 2009-07-22 20:21 2414128 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\CCERASER.DLL

2009-08-16 14:09 . 2009-07-22 08:00 87888 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\NAVENG.SYS

2009-08-16 14:09 . 2009-07-22 08:00 875728 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090816.003\NAVEX15.SYS

2009-08-12 03:17 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\Scxpx86.dll

2009-08-12 03:17 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSXpx86.sys

2009-08-12 03:17 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSxpx86.dll

2009-08-12 03:17 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSvix86.sys

2009-08-12 03:17 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSviA64.sys

2009-08-11 22:21 . 2009-07-10 13:27 1315328 ------w- c:\windows\system32\dllcache\msoe.dll

2009-08-09 00:22 . 2009-08-09 00:22 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\ICS

2009-08-08 19:55 . 2009-08-08 19:55 -------- d-----w- c:\program files\Norton Support

2009-08-08 11:31 . 2009-08-08 11:45 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2009-08-08 02:00 . 2009-08-08 02:00 3942048 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe

2009-08-08 00:08 . 2009-08-08 00:08 -------- d-----w- c:\program files\Trend Micro

2009-08-05 09:01 . 2009-08-05 09:01 204800 ------w- c:\windows\system32\dllcache\mswebdvd.dll

2009-07-31 00:14 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSXpx86.sys

2009-07-31 00:14 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSvix86.sys

2009-07-31 00:14 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\Scxpx86.dll

2009-07-31 00:14 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSxpx86.dll

2009-07-31 00:14 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSviA64.sys

2009-07-24 01:56 . 2009-07-24 01:56 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache

2009-07-23 02:57 . 2009-07-23 02:57 -------- d-----w- c:\windows\system32\N360_BACKUP

2009-07-22 20:25 . 2009-07-22 20:25 -------- d-----w- c:\documents and settings\All Users\Application Data\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}

2009-07-22 20:24 . 2009-07-22 20:24 -------- d-----w- c:\documents and settings\HP_Owner\Local Settings\Application Data\Downloaded Installations

2009-07-22 20:24 . 2009-07-22 20:22 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2009-07-22 20:24 . 2009-07-22 20:23 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2009-07-22 20:24 . 2009-07-22 20:23 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2009-07-22 20:23 . 2009-08-08 19:57 -------- d-----w- c:\program files\Symantec

2009-07-22 20:23 . 2009-07-22 21:28 -------- d-----w- c:\program files\Common Files\Symantec Shared

2009-07-22 20:22 . 2009-07-22 20:22 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll

2009-07-22 20:22 . 2009-07-22 20:22 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll

2009-07-22 20:22 . 2009-07-22 20:22 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll

2009-07-22 20:20 . 2009-07-22 20:20 -------- d-----w- c:\windows\system32\drivers\N360

2009-07-22 20:20 . 2009-07-22 20:21 -------- d-----w- c:\program files\Norton 360

2009-07-22 20:20 . 2009-07-22 20:20 -------- d-----w- c:\program files\Windows Sidebar

2009-07-22 20:16 . 2009-07-22 20:16 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache

2009-07-22 20:00 . 2009-07-22 20:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2009-07-22 20:00 . 2009-07-22 20:19 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller

2009-07-22 20:00 . 2009-07-22 20:00 -------- d-----w- c:\program files\NortonInstaller

2009-07-22 19:55 . 2009-07-22 19:55 -------- d-----w- c:\documents and settings\All Users\Symantec Temporary Files

2009-07-19 08:01 . 2009-07-28 20:37 -------- d-----w- c:\windows\ie8updates

2009-07-18 22:18 . 2009-07-03 17:09 12800 ------w- c:\windows\system32\dllcache\xpshims.dll

2009-07-18 22:18 . 2009-07-03 17:09 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll

2009-07-18 20:31 . 2009-07-18 20:31 -------- d-sh--w- c:\documents and settings\HP_Owner\IECompatCache

2009-07-18 20:30 . 2009-07-18 20:30 -------- d-sh--w- c:\documents and settings\HP_Owner\PrivacIE

2009-07-18 18:25 . 2009-07-18 18:25 -------- d-sh--w- c:\documents and settings\HP_Owner\IETldCache

2009-07-18 18:12 . 2009-07-18 18:14 -------- dc-h--w- c:\windows\ie8

2009-07-18 17:34 . 2009-07-18 17:34 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes

2009-07-18 17:34 . 2009-08-03 18:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-07-18 17:34 . 2009-08-03 18:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-07-18 17:34 . 2009-07-18 17:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-07-18 17:34 . 2009-08-08 02:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-07-18 03:06 . 2009-07-18 03:06 167034 ----a-w- C:\malwarebytes.exe

2009-07-18 03:04 . 2009-07-18 03:04 -------- d-----w- c:\program files\FileASSASSIN

2009-07-18 01:23 . 2009-07-18 01:24 20651976 ----a-w- C:\InstallCyberDefenderEDC.exe

2009-07-18 00:30 . 2009-06-22 14:58 24576 ----a-w- c:\windows\system32\drivers\ndisrd.sys

2009-07-18 00:30 . 2009-05-14 09:58 61440 ----a-w- c:\windows\system32\ndisapi.dll

2009-07-18 00:30 . 2009-07-18 17:55 -------- d-----w- c:\program files\Common Files\Uninstall

2009-07-17 19:01 . 2009-07-17 19:01 58880 ------w- c:\windows\system32\dllcache\atl.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-08-13 22:59 . 2005-10-03 23:54 98184 ----a-w- c:\documents and settings\HP_Owner\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-05 09:01 . 2004-08-04 04:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-04 22:17 . 2007-07-02 17:20 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\LimeWire

2009-07-23 12:58 . 2005-06-14 18:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2009-07-22 20:44 . 2005-06-14 17:41 3645 ----a-w- c:\windows\viassary-hp.reg

2009-07-22 20:23 . 2009-07-22 20:24 805 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2009-07-22 20:23 . 2009-07-22 20:24 7386 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2009-07-22 20:17 . 2008-03-15 21:51 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8

2009-07-18 06:57 . 2007-07-02 17:20 -------- d-----w- c:\program files\LimeWire

2009-07-17 19:01 . 2004-08-04 04:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-14 04:43 . 2004-08-04 04:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll

2009-07-11 19:34 . 2009-07-11 19:34 276344 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys

2009-07-11 19:34 . 2009-07-11 19:34 293424 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys

2009-07-11 19:34 . 2009-07-11 19:34 533880 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll

2009-07-11 19:34 . 2009-07-11 19:34 451960 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll

2009-07-11 19:34 . 2009-07-11 19:34 397360 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys

2009-07-07 14:09 . 2009-07-15 14:04 3403032 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe

2009-07-03 17:09 . 2004-08-04 04:00 915456 ----a-w- c:\windows\system32\wininet.dll

2009-07-03 02:38 . 2009-07-03 02:38 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\AVG8

2009-06-16 14:36 . 2004-08-04 04:00 81920 ----a-w- c:\windows\system32\fontsub.dll

2009-06-16 14:36 . 2004-08-04 04:00 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-12 12:31 . 2004-08-04 11:00 76288 ----a-w- c:\windows\system32\telnet.exe

2009-06-10 14:19 . 2004-08-04 04:00 2066432 ----a-w- c:\windows\system32\mstscax.dll

2009-06-10 14:13 . 2004-08-04 04:00 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-06-10 06:14 . 2004-08-04 04:00 132096 ----a-w- c:\windows\system32\wkssvc.dll

2009-06-03 19:09 . 2004-08-04 04:00 1291264 ----a-w- c:\windows\system32\quartz.dll

2004-10-01 20:00 . 2007-04-03 18:34 40960 ----a-w- c:\program files\Uninstall_CDS.exe

2005-11-29 15:48 . 2005-11-29 15:48 22 --sha-w- c:\windows\SMINST\HPCD.sys

2008-07-13 19:01 . 2005-11-27 04:12 848 --sha-w- c:\windows\system32\KGyGaAvL.sys

.

((((((((((((((((((((((((((((( SnapShot@2009-08-13_23.17.58 )))))))))))))))))))))))))))))))))))))))))

.

+ 2009-08-16 11:16 . 2009-08-16 11:16 16384 c:\windows\Temp\Perflib_Perfdata_fc.dat

+ 2009-08-16 18:13 . 2009-08-16 18:13 16384 c:\windows\Temp\Perflib_Perfdata_1f0.dat

+ 2009-08-16 18:13 . 2009-08-16 18:13 16384 c:\windows\Temp\Perflib_Perfdata_12c.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{38E77F06-89FC-44f5-B3AB-11DDEB791947}"= "c:\program files\FrontierSH\SrchHelp\frSrcAs.dll" [2006-03-23 94208]

[HKEY_CLASSES_ROOT\clsid\{38e77f06-89fc-44f5-b3ab-11ddeb791947}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2005-11-16 1200128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2008-10-07 111856]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2008-12-12 157312]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-05-13 185896]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=

"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=

"c:\\Program Files\\Parsons\\QuickVerse\\QuickVerse\\qvwin.exe"=

"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager

"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager

"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

"c:\\Program Files\\LimeWire\\LimeWire.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\MySpace\\IM\\MySpaceIM.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0300000.087\SymEFA.sys [7/22/2009 3:22 PM 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0300000.087\BHDrvx86.sys [7/22/2009 3:22 PM 258608]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0300000.087\cchpx86.sys [7/22/2009 3:22 PM 482352]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090810.001\IDSXpx86.sys [8/11/2009 10:17 PM 276344]

R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe [7/22/2009 3:22 PM 115560]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/22/2009 3:36 PM 101936]

--- Other Services/Drivers In Memory ---

*Deregistered* - NDISRD

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

Contents of the 'Scheduled Tasks' folder

2009-08-14 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 20:57]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=desktop

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=desktop

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = *.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add To HP Organize... - c:\progra~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} - hxxps://www.peoplepc.com/ppcos/ISP60/Download/ppcwebi.cab

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-08-16 13:14

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.0.0.135\diMaster.dll\" /prefetch:1"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3316)

c:\windows\system32\WININET.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Ahead\InCD\InCDsrv.exe

c:\windows\system32\LEXBCES.EXE

c:\windows\system32\LEXPPS.EXE

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\LightScribe\LSSrvc.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\windows\system32\HPZipm12.exe

c:\windows\system32\snmp.exe

c:\windows\system32\ZuneBusEnum.exe

c:\windows\system32\wscntfy.exe

c:\progra~1\MI3AA1~1\rapimgr.exe

.

**************************************************************************

.

Completion time: 2009-08-16 13:24 - machine was rebooted

ComboFix-quarantined-files.txt 2009-08-16 18:23

ComboFix2.txt 2009-08-13 23:21

Pre-Run: 37,173,301,248 bytes free

Post-Run: 37,139,316,736 bytes free

234 --- E O F --- 2009-08-12 08:08

thanks again for your help. I hope this helps you help others. If there is anything else I can do let me know

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  • Staff

Hi,

Thanks for following my instructions anyway, because the malware was still active and running previously.

* Go to start > run and copy and paste next command in the field:

ComboFix /u

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Let me know in your next reply how things are now.

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Hi,

Thanks for following my instructions anyway, because the malware was still active and running previously.

* Go to start > run and copy and paste next command in the field:

ComboFix /u

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

Let me know in your next reply how things are now.

Removed ComboFix. Everything seems to be running fine. Your help is greatly appreaciated.

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  • Staff

Glad I could help. :rolleyes:

Please read my Prevention page with lots of info and tips how to prevent this in the future.

And if you want to improve speed/system performance after malware removal, take a look here.

Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

Happy Surfing again!

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  • Staff

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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