About license keys received via amnesty program.

[Rubber]

When you guys were doing the amnesty program, I grabbed a couple of lifetime keys. But immediately after that I uninstalled Malwarebytes and forgot about it.

So I want to know a few things:

1. Are my license codes (received via amnesty program) connected to any email addresses? I totally forgot if I entered any email address when getting the licenses.

2. If I use a license on a computer and then something happens and I'm unable to unlock the license from that PC, for how long do I have to wait for the license to unlock automatically? I don't want to contact support as I'v no idea what email IDs I may have used to get those licenses.

Edited November 19, 2017 by Rubber

[Porthos]

3 hours ago, Rubber said:

So I want to know a few things:

For licensing issues, you'll want to reach out to our online support at 

 https://support.malwarebytes.com/community/consumer/pages/contact-us

 

Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request.

[Firefox]

4 hours ago, Rubber said:

1. Are my license codes (received via amnesty program) connected to any email addresses? I totally forgot if I entered any email address when getting the licenses.

This will most likely be a no... but you need to contact support.