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Unknown Virus & Malware

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Hey Guys,

I have had some problems on my pc and I had to reinstall windows on it.
Ron has been helping me thou i an taking a break for health.

Today my Mom's computer keeps shutting off Malwarebytes and after running full Malwarebytes scan it found nothing and a full kaspersky scan found nothing.
But just like my pc had and issue I know there is something on her system.
I downloaded the Microsoft Malicious Software Removal tool and started scanning and its been going 20 minutes.
It has already found many things such as 409 infected files so I will wait till scan is done and hope I can clean it.

I do not ever transfer items to or from my parents pc's ever.
So I find it strange that she is also infected and that none of her protection noticed anything wrong.
She does not do much on her pc except looking for books to buy for her reader and playing the odd steam game.

How can I clean her system and remove any malware/virus she may have since nothing was found by Malwarebytes or Kaspersky?
She is running Windows 7 64bit if that matters.

Also I just started a scan and my dad has infections too, over 500 now and climbing.

Can I virus and Malware spread thru home network to other computers on the network?
If so how can we limit the issue with spread?

Also how do we clean all the computers as they all show as infected?
2 Computers are windows 7 and one is windows 8.1 all 64bit.


Please Help.

Thanks in advance

Fred Wilhelm

Edited 56 minutes ago by Grenpara
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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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