jay69bee Posted November 13, 2017 ID:1182398 Share Posted November 13, 2017 I too Have recurrent PUPS based on Google and have tried all the suggestions by Meiklmoes and Aura above. I have no wish to complicate this topic and will await any outcome that arises. I have updated MBAM to 3.3 and have moved all the sync everything switches to the left. I have also removed all the data in Manage Synced Data on Google Dashboard and removed all the other browsers. I have not yet tried the FRST option above and will await the outcome of OG95 to see if that works. I am not sure but this happened at or shortly after upgrading from MBAM 3.2 to 3.3. This may be coincidental as others have noted the PUPS problem with 3.2. MBAM scan131117.txt Link to post Share on other sites More sharing options...
Aura Posted November 14, 2017 ID:1182476 Share Posted November 14, 2017 Hi jay69bee Did you remove everything under "Other search engines"? Link to post Share on other sites More sharing options...
Aura Posted November 16, 2017 ID:1183379 Share Posted November 16, 2017 Hi jay69bee, Are you still with me? Link to post Share on other sites More sharing options...
jay69bee Posted November 16, 2017 Author ID:1183560 Share Posted November 16, 2017 Hello, I have been plagued by persistant Google PUPS as follows. Ask, Conduit (2 cases), Delta. Default search ShrEln and Linkury. I notice that I am not the only one with this problem and I think that it started around the time that I upgraded to MBAM 3.3.1.2183 Component package 1.0.236 Update package 1.0.3273 but that may be erroneus. Neverthe less I have selected to automatically download and install application updates. I have followed the fortunes of others and the recommended solutions so far without success. From the last topic by OG95 Aura had advised that FRST should be run but as that has not happened yet I thought that having tried meiklemoes solution I would run FRST. I have attached the relevant scans to this topic. As I run 24/7 and do an MBAM threat scan once every day this annoying set of PUPs means that I have to reboot every morning quarantine them and delete them from quarantine. I have another pc that uses Chrome and I have followed meiklemoes remedies in that one. I offer my thanks in advance to all who can offer help with this. John MBAM scan131117.txt MBAM scan 161117.txt FRST.txt Addition16111.txt Link to post Share on other sites More sharing options...
Aura Posted November 16, 2017 ID:1183561 Share Posted November 16, 2017 Did you delete all the entries under "Other search engines"? Link to post Share on other sites More sharing options...
jay69bee Posted November 16, 2017 Author ID:1183612 Share Posted November 16, 2017 Hi Aura, yes I did delete all the other search engines. I think that I have fixed it. I noticed that the PUPs came from C;\users\user which was a legacy from an earlier version of Windows my current one being C:\users\john. After a bit of malware was creating havoc I reinstalled windows 10 and I think that that was the source of the legacy account. I took my courage in my hands and deleted most of the former especially the appdata. Once I did this and rescanned with MBAM I got a clean scan. I do hope that I haven't deleted something important but the PUPs were getting really annoying me.I don't know why this didn't happen with 3.2 but did with 3.3 but maybe 3.3 was being more thorough. I will post again tomorrow to confirm that this is a solution and that the topic can be closed. I thank you and your colleagues as I am sure that reading all the other posts gave me a clue about this. John Link to post Share on other sites More sharing options...
Aura Posted November 17, 2017 ID:1183629 Share Posted November 17, 2017 Quote I noticed that the PUPs came from C;\users\user which was a legacy from an earlier version of Windows my current one being C:\users\john. After a bit of malware was creating havoc I reinstalled windows 10 and I think that that was the source of the legacy account. You can delete the whole userprofile if you don't need it anymore. https://www.technig.com/delete-windows-10-user-account-profiles/ Quote I don't know why this didn't happen with 3.2 but did with 3.3 but maybe 3.3 was being more thorough. And it happened because a lot of detection for Google Chrome were added last week to Malwarebytes' database. Quote I will post again tomorrow to confirm that this is a solution and that the topic can be closed. I thank you and your colleagues as I am sure that reading all the other posts gave me a clue about this. I'll be waiting Link to post Share on other sites More sharing options...
jay69bee Posted November 17, 2017 Author ID:1183850 Share Posted November 17, 2017 Hi again Aura I had a clean scan last night so I think that we can close this topic. Thanks again for all your help. John Link to post Share on other sites More sharing options...
Aura Posted November 17, 2017 ID:1183955 Share Posted November 17, 2017 Awesome, thank you for the update John! Stay safe Link to post Share on other sites More sharing options...
Aura Posted November 17, 2017 ID:1183956 Share Posted November 17, 2017 Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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