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Hi Guys

Please accept my thanks in advance for any assistance you can possibly offer me.

I have noticed that I get random 'g****.tmp.exe' files loading into my windows / temp directory.

These same files reappear after a manual delete and want to autorun too.

Appreciate your time.

 

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Hi Miklleb :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below. Make sure to download the MBAR version linked in it. Let me know if you're not able to launch it and run a scan.
 
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/
 
If you manage to run a scan, delete everything it finds, and then copy/paste the content of the mbar-log-DATE-(TIME).txt log that is located in the MBAR folder here after. 

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Hi Yoan

I appreciate your swift response, my name is Kim.

I was unable to install the 'Malwarebytes Anti Rootkit ' - neither the '.exe' nor '.zip' versions.

I did install 'Farbar Recovery Scan Tool' earlier though and have attached the logs from the scan.

Thanks

Addition.txt

FRST.txt

Edited by Miklleb
Grammatical errors
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Alright, follow the instructions below.

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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Hi Yoan

 

Content from 'fixlog.txt' below:

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-11-2017
Ran by Kim Bell (16-11-2017 17:25:33) Run:1
Running from D:\-Downloads-\-New-
Loaded Profiles: Kim Bell (Available Profiles: defaultuser0 & Kim Bell)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CloseProcesses:
CreateRestorePoint:

HKLM-x32\...\Run: [] => [X]
HKLM\ DisallowedCertificates: 03D22C9C66915D58C88912B64C1F984B8344EF09 (Comodo Security Solutions) <==== ATTENTION
HKLM\ DisallowedCertificates: 0F684EC1163281085C6AF20528878103ACEFCAAB (F-Secure Corporation) <==== ATTENTION
HKLM\ DisallowedCertificates: 1667908C9E22EFBD0590E088715CC74BE4C60884 (FRISK Software International/F-Prot) <==== ATTENTION
HKLM\ DisallowedCertificates: 18DEA4EFA93B06AE997D234411F3FD72A677EECE (Bitdefender SRL) <==== ATTENTION
HKLM\ DisallowedCertificates: 2026D13756EB0DB753DF26CB3B7EEBE3E70BB2CF (G DATA Software AG) <==== ATTENTION
HKLM\ DisallowedCertificates: 249BDA38A611CD746A132FA2AF995A2D3C941264 (Malwarebytes Corporation) <==== ATTENTION
HKLM\ DisallowedCertificates: 31AC96A6C17C425222C46D55C3CCA6BA12E54DAF (Symantec Corporation) <==== ATTENTION
HKLM\ DisallowedCertificates: 331E2046A1CCA7BFEF766724394BE6112B4CA3F7 (Trend Micro) <==== ATTENTION
HKLM\ DisallowedCertificates: 3353EA609334A9F23A701B9159E30CB6C22D4C59 (Webroot Inc.) <==== ATTENTION
HKLM\ DisallowedCertificates: 373C33726722D3A5D1EDD1F1585D5D25B39BEA1A (SUPERAntiSpyware.com) <==== ATTENTION
HKLM\ DisallowedCertificates: 3850EDD77CC74EC9F4829AE406BBF9C21E0DA87F (Kaspersky Lab) <==== ATTENTION
HKLM\ DisallowedCertificates: 3D496FA682E65FC122351EC29B55AB94F3BB03FC (AVG Technologies CZ) <==== ATTENTION
HKLM\ DisallowedCertificates: 4243A03DB4C3C15149CEA8B38EEA1DA4F26BD159 (PC Tools) <==== ATTENTION
HKLM\ DisallowedCertificates: 42727E052C0C2E1B35AB53E1005FD9EDC9DE8F01 (K7 Computing Pvt Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: 4420C99742DF11DD0795BC15B7B0ABF090DC84DF (Doctor Web Ltd.) <==== ATTENTION
HKLM\ DisallowedCertificates: 4C0AF5719009B7C9D85C5EAEDFA3B7F090FE5FFF (Emsisoft Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: 5240AB5B05D11B37900AC7712A3C6AE42F377C8C (Check Point Software Technologies Ltd.) <==== ATTENTION
HKLM\ DisallowedCertificates: 5DD3D41810F28B2A13E9A004E6412061E28FA48D (Emsisoft Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: 7457A3793086DBB58B3858D6476889E3311E550E (K7 Computing Pvt Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: 76A9295EF4343E12DFC5FE05DC57227C1AB00D29 (BullGuard Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: 775B373B33B9D15B58BC02B184704332B97C3CAF (McAfee) <==== ATTENTION
HKLM\ DisallowedCertificates: 872CD334B7E7B3C3D1C6114CD6B221026D505EAB (Comodo Security Solutions) <==== ATTENTION
HKLM\ DisallowedCertificates: 88AD5DFE24126872B33175D1778687B642323ACF (McAfee) <==== ATTENTION
HKLM\ DisallowedCertificates: 9132E8B079D080E01D52631690BE18EBC2347C1E (Adaware Software) <==== ATTENTION
HKLM\ DisallowedCertificates: 982D98951CF3C0CA2A02814D474A976CBFF6BDB1 (Safer Networking Ltd.) <==== ATTENTION
HKLM\ DisallowedCertificates: 9A08641F7C5F2CCA0888388BE3E5DBDDAAA3B361 (Webroot Inc.) <==== ATTENTION
HKLM\ DisallowedCertificates: 9C43F665E690AB4D486D4717B456C5554D4BCEB5 (ThreatTrack Security) <==== ATTENTION
HKLM\ DisallowedCertificates: 9E3F95577B37C74CA2F70C1E1859E798B7FC6B13 (CURIOLAB S.M.B.A.) <==== ATTENTION
HKLM\ DisallowedCertificates: A1F8DCB086E461E2ABB4B46ADCFA0B48C58B6E99 (Avira Operations GmbH & Co. KG) <==== ATTENTION
HKLM\ DisallowedCertificates: A5341949ABE1407DD7BF7DFE75460D9608FBC309 (BullGuard Ltd) <==== ATTENTION
HKLM\ DisallowedCertificates: A59CC32724DD07A6FC33F7806945481A2D13CA2F (ESET) <==== ATTENTION
HKLM\ DisallowedCertificates: AB7E760DA2485EA9EF5A6EEE7647748D4BA6B947 (AVG Technologies CZ) <==== ATTENTION
HKLM\ DisallowedCertificates: AD4C5429E10F4FF6C01840C20ABA344D7401209F (Avast Antivirus/Software) <==== ATTENTION
HKLM\ DisallowedCertificates: AD96BB64BA36379D2E354660780C2067B81DA2E0 (Symantec Corporation) <==== ATTENTION
HKLM\ DisallowedCertificates: B8EBF0E696AF77F51C96DB4D044586E2F4F8FD84 (Malwarebytes Corporation) <==== ATTENTION
HKLM\ DisallowedCertificates: CDC37C22FE9272D8F2610206AD397A45040326B8 (Trend Micro) <==== ATTENTION
HKLM\ DisallowedCertificates: D3F78D747E7C5D6D3AE8ABFDDA7522BFB4CBD598 (Kaspersky Lab) <==== ATTENTION
HKLM\ DisallowedCertificates: DB303C9B61282DE525DC754A535CA2D6A9BD3D87 (ThreatTrack Security) <==== ATTENTION
HKLM\ DisallowedCertificates: DB77E5CFEC34459146748B667C97B185619251BA (Avast Antivirus/Software) <==== ATTENTION
HKLM\ DisallowedCertificates: E22240E837B52E691C71DF248F12D27F96441C00 (Total Defense, Inc.) <==== ATTENTION
HKLM\ DisallowedCertificates: E513EAB8610CFFD7C87E00BCA15C23AAB407FCEF (AVG Technologies CZ) <==== ATTENTION
HKLM\ DisallowedCertificates: ED841A61C0F76025598421BC1B00E24189E68D54 (Bitdefender SRL) <==== ATTENTION
HKLM\ DisallowedCertificates: F83099622B4A9F72CB5081F742164AD1B8D048C9 (ESET) <==== ATTENTION
HKLM\ DisallowedCertificates: FBB42F089AF2D570F2BF6F493D107A3255A9BB1A (Panda Security S.L) <==== ATTENTION
HKLM\ DisallowedCertificates: FFFA650F2CB2ABC0D80527B524DD3F9FC172C138 (Doctor Web Ltd.) <==== ATTENTION

Task: C:\WINDOWS\Tasks\rundll.job => rundll32.exe  C:\ProgramData\FindMeSavings\FindMeSavings.dll <==== ATTENTION

C:\ProgramData\FindMeSavings
C:\Windows\Temp\g*.tmp.exe

Hosts:
EmptyTemp:
*****************

Processes closed successfully.
Restore point was successfully created.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\03D22C9C66915D58C88912B64C1F984B8344EF09 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\0F684EC1163281085C6AF20528878103ACEFCAAB => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\1667908C9E22EFBD0590E088715CC74BE4C60884 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\18DEA4EFA93B06AE997D234411F3FD72A677EECE => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\2026D13756EB0DB753DF26CB3B7EEBE3E70BB2CF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\249BDA38A611CD746A132FA2AF995A2D3C941264 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\31AC96A6C17C425222C46D55C3CCA6BA12E54DAF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\331E2046A1CCA7BFEF766724394BE6112B4CA3F7 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\3353EA609334A9F23A701B9159E30CB6C22D4C59 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\373C33726722D3A5D1EDD1F1585D5D25B39BEA1A => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\3850EDD77CC74EC9F4829AE406BBF9C21E0DA87F => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\3D496FA682E65FC122351EC29B55AB94F3BB03FC => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\4243A03DB4C3C15149CEA8B38EEA1DA4F26BD159 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\42727E052C0C2E1B35AB53E1005FD9EDC9DE8F01 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\4420C99742DF11DD0795BC15B7B0ABF090DC84DF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\4C0AF5719009B7C9D85C5EAEDFA3B7F090FE5FFF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\5240AB5B05D11B37900AC7712A3C6AE42F377C8C => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\5DD3D41810F28B2A13E9A004E6412061E28FA48D => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\7457A3793086DBB58B3858D6476889E3311E550E => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\76A9295EF4343E12DFC5FE05DC57227C1AB00D29 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\775B373B33B9D15B58BC02B184704332B97C3CAF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\872CD334B7E7B3C3D1C6114CD6B221026D505EAB => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\88AD5DFE24126872B33175D1778687B642323ACF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\9132E8B079D080E01D52631690BE18EBC2347C1E => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\982D98951CF3C0CA2A02814D474A976CBFF6BDB1 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\9A08641F7C5F2CCA0888388BE3E5DBDDAAA3B361 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\9C43F665E690AB4D486D4717B456C5554D4BCEB5 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\9E3F95577B37C74CA2F70C1E1859E798B7FC6B13 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\A1F8DCB086E461E2ABB4B46ADCFA0B48C58B6E99 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\A5341949ABE1407DD7BF7DFE75460D9608FBC309 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\A59CC32724DD07A6FC33F7806945481A2D13CA2F => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\AB7E760DA2485EA9EF5A6EEE7647748D4BA6B947 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\AD4C5429E10F4FF6C01840C20ABA344D7401209F => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\AD96BB64BA36379D2E354660780C2067B81DA2E0 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\B8EBF0E696AF77F51C96DB4D044586E2F4F8FD84 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\CDC37C22FE9272D8F2610206AD397A45040326B8 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\D3F78D747E7C5D6D3AE8ABFDDA7522BFB4CBD598 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\DB303C9B61282DE525DC754A535CA2D6A9BD3D87 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\DB77E5CFEC34459146748B667C97B185619251BA => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\E22240E837B52E691C71DF248F12D27F96441C00 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\E513EAB8610CFFD7C87E00BCA15C23AAB407FCEF => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\ED841A61C0F76025598421BC1B00E24189E68D54 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\F83099622B4A9F72CB5081F742164AD1B8D048C9 => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\FBB42F089AF2D570F2BF6F493D107A3255A9BB1A => key removed successfully
HKLM\Software\Microsoft\SystemCertificates\Disallowed\Certificates\FFFA650F2CB2ABC0D80527B524DD3F9FC172C138 => key removed successfully
C:\WINDOWS\Tasks\rundll.job => moved successfully
C:\ProgramData\FindMeSavings => moved successfully

=========== "C:\Windows\Temp\g*.tmp.exe" ==========

C:\Windows\Temp\g61C2.tmp.exe => moved successfully
C:\Windows\Temp\g8E51.tmp.exe => moved successfully

========= End -> "C:\Windows\Temp\g*.tmp.exe" ========

C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

=========== EmptyTemp: ==========

BITS transfer queue => 6053888 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 19404419 B
Java, Flash, Steam htmlcache => 42169748 B
Windows/system/drivers => 7352883 B
Edge => 1508500 B
Chrome => 66788622 B
Firefox => 223710274 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 99852 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 27838 B
defaultuser0 => 7168 B
Kim Bell => 25563266 B

RecycleBin => 45122501 B
EmptyTemp: => 417.5 MB temporary data Removed.

================================


The system needed a reboot.

==== End of Fixlog 17:26:51 ====

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Now are you able to install and run a scan with Malwarebytes?

j1Bynr2.pngMalwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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Hi Yoan

Scan results as follows:

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 11/16/17
Scan Time: 5:42 PM
Log File: b151f17c-cae4-11e7-a1b8-000000000000.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.236
Update Package Version: 1.0.3271
License: Trial

-System Information-
OS: Windows 10 (Build 16299.64)
CPU: x64
File System: NTFS
User: DESKTOP-PC-KIM\Kim Bell

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 386806
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 2 min, 3 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
PUP.Optional.FindMeSavings, C:\WINDOWS\SYSTEM32\TASKS\RUNDLL, Quarantined, [380], [317541],1.0.3271

Physical Sector: 0
(No malicious items detected)


(end)

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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