Real Time Protection will not start....continually says Starting

[TrishM]

Real time protection will not start.  It will continually say Starting.  Then it will say Off.

Thank you for any help.

mb-check-results.zip

[Firefox]

Hello and Welcome

Your are on an older version, see if installing the most resent version fixes your issues

Download the Latest MB3 v3.3.1.2183 CU 1.0.236 from ->>RIGHT HERE<<-

[TrishM]

I've tried to download from your link 3 times and each time it fails.

[vbarytskyy]

@TrishM

Try using MB-Clean to install the new version. It'll remove the old one and install newest automatically. 

Get MB-Clean Here

[TrishM]

Thanks for your help.  So, it took me several tries.  I don't know if it had something to do with me being on my work wifi, but I got a bit further here at home.  I still get a notice to attach the results to my help support request, so I am attaching here it.  When I started Malwares up, I got another notice that it was not up to date, even though it says it is.  The original problem of  web protection is solved I believe.  Do I now have the most current version? 

 

mb-clean-results.txt

[vbarytskyy]

@TrishM

Looks like the latest version got installed. 

[TrishM]

Thank you!  I really appreciate all your help!

[nikhils]

Thank you for letting us know. Hopefully all your real time protection layers are now working currently.