malware unable to uninstall MacBook pro

[michael1949]

I tried the uninstaller but my mac won't let me open the exe file, there is no help[ menu on the malware window for uninstall.

[alvarnell]

Sounds like you tried to use the uninstaller for Windows.

if you were using version 3.0.x, you should use this Uninstall Malwarebytes for Mac.

If you were using 3.1, that now has an integrated uninstaller which should be used instead of the 3.0 uninstaller. If you deleted the application, so that you can no longer trigger the uninstall process from there, then you can still run the 3.1 uninstaller, which is still on your system, manually.

In the Finder, choose Go to Folder from the Go menu. In the window that opens, paste the following path:

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/Resources/Remove_Malwarebytes.pkg

Then click the Go button.

Run the Remove_Malwarebytes.pkg file that is revealed in the window that opens.