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yes i have also tried that ;)

Have a look at this thread

I was not able to check my IP Protection either, I also tried uninstalling and restarting, then re-installing the software with the same result. I finally got it working by doing this first:

First I clicked on Enable Protection (this turned off the protection)

Second I clicked on IP Protection (this put a check mark on it hence enableing it)

Third I clicked on Enable Protection once again (to enable it)

That seemed to work.

See if that works. If not, post back :)

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ok i compressed the screen shot

Have you tried uninstalling and reinstalling? if you do, be sure you have your license key for the re-installation.

1. Uninstall via add/remove

2. restart your computer

3 run this MBAM cleanup tool.

4.after running the clean up tool, it will ask you for another restart which you should do.

5 reinstall the latest version of MBAM from here

If that doesn't work, then i am really out of ideas and the mods or experts will have to take it from here ;)

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Hi,

Please try again to post the logs that Swandog46 asked for. I see there was a little typo in the directory structure he gave you. Please look in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs.

The Application Data folder is set to hidden by default, so you'll have to un-hide it if it isn't already. See here if you don't know how.

You can open them in notepad and copy and paste the log info into your reply

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I thought my MBAM wasn't writing the blocked IPs in the logs.. but those logs at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs do have the info.

I was trying to read them within MBAM but the Logs tab in MBAM shows different logs, namely scan logs.

Is there a way to read the Protection logs from inside MBAM?

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ok i got the log your right it was hidden

14:07:38 Owner MESSAGE Protection started successfully

14:07:39 Owner MESSAGE IP Protection started successfully

15:40:28 Owner MESSAGE Protection started successfully

15:40:30 Owner ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

15:44:37 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

15:44:39 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

15:44:41 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

15:44:50 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

16:30:03 (null) MESSAGE Protection started successfully

16:30:44 (null) ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

16:35:20 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

16:40:06 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

18:20:40 (null) MESSAGE Protection started successfully

21:00:36 (null) MESSAGE Protection started successfully

21:03:15 (null) ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

21:32:14 Owner IP-BLOCK 219.149.10.38

21:32:23 Owner ERROR IP protection failed: PfMakeLog failed with error code 85

21:46:45 Owner IP-BLOCK 219.145.90.54

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  • Staff
I thought my MBAM wasn't writing the blocked IPs in the logs.. but those logs at C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs do have the info.

I was trying to read them within MBAM but the Logs tab in MBAM shows different logs, namely scan logs.

Is there a way to read the Protection logs from inside MBAM?

No, not at this time. Unsure if this will be considered as an option or not.

And welcome to the forum cnm. ;)

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ok i got the log your right it was hidden

Thanks Ryanking32,

The developers may or may not ask for additional information.

By the way, is this the only problem you are having? Are you able to do automatic updates and scans? No other freezing issues?

If so, please have a look here for common problems, especially with other AV and Firewall programs.

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Sorry for the delay but I am still looking into this. Thank you for your patience!

I'm having the same problem on one computer only (I have three licenses). It's WinXP Pro, SP3, all patches current. I've done the uninstall, clean, re-install, re-register, update procedure -- all of these with my firewall/AV disabled. Rebooted after every uninstall, clean, install, etc. I can check and uncheck IP Protection on another computer just fine, same OS, same version of A-M. This problem is the same error as ryanking32:

17:15:54 Carole MESSAGE Protection started successfully

17:15:54 Carole ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

17:17:29 Carole MESSAGE Protection started successfully

17:17:29 Carole ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

17:23:30 Carole MESSAGE Protection started successfully

17:23:30 Carole ERROR IP protection failed: PfBindInterfaceToIPAddress failed with error code 87

17:24:05 Carole ERROR IP protection failed: PfMakeLog failed with error code 85

17:24:16 Carole ERROR IP protection failed: PfMakeLog failed with error code 85

17:24:23 Carole ERROR IP protection failed: PfMakeLog failed with error code 85

17:25:48 Carole ERROR IP protection failed: PfMakeLog failed with error code 85

Thanks for your assistance .......

Carole

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