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Robert0117

MBAM Premium 3.3.1 Blocking 255.255.255.255

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seems to be a corruption of MalwareBytes or a fake MalwareBytes.
The Pop-Up is phony, and the file it pretends to be blocking from going out, does not exist.
Excluding the dropbox folder does not help.
It does not seem to be affecting dropbox, it is just a nuisance making MalwareBytes look stupid.
 

 

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1 minute ago, DearWebby said:

seems to be a corruption of MalwareBytes or a fake MalwareBytes.
The Pop-Up is phony, and the file it pretends to be blocking from going out, does not exist.
Excluding the dropbox folder does not help.
It does not seem to be affecting dropbox, it is just a nuisance making MalwareBytes look stupid.
 

That's not what I think.  Right button clicking on the MalwareBytes icon in the system tray give the option to exclude 255.255.255.255, so the popup is legit.

Edited by Vdentist

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13 minutes ago, Vdentist said:

That's not what I think.  Right button clicking on the MalwareBytes icon in the system tray give the option to exclude 255.255.255.255, so the popup is legit.

They got it fixed. Thank you, Geniuses!
No more pop-ups.
 

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I have done updates, rebooted computers, and still have the popup issue, I must exclude 255.255.255.255 or it keeps happening.  While I am happy for those it worked for, it hasn't yet for me.

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Please update your DB Version, then restart MBAM after the update. This should resolve this. If not then please post your protection log and we will review further.

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I don't have Dropbox.  This error is preventing all of our business computers from accessing the internet at all, ethernet or wifi. So I can't update the DB because I can't get on the internet. Suggestions?

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Hello @innkeeper

It should not be blocking everything, but if needed you can right click over the tray icon and turn off Web Protection temporarily and update the database. Then re-enable the Web Protection.

Thank you

Ron

 

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Me too. All of a sudden today and it won't stop popping up. What is going on here? 

I have to quit the program because I can't work like this.

I even added it as an exclusion and it doesn't matter.

2017-11-20_21-35-54.jpg

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Just now, Porthos said:

Update your database, please.

Update int the Mawarebytes Program where it says updates?

I just tried that and I'll see if it still pops up.

2.jpg

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Just now, jimsarles said:

Update int the Mawarebytes Program where it says updates?

Yes. :)

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I'm having the same problem, and MalwareBytes claims that it has the latest version.

I sure don't like all this unnecessary bother.  One would only hope that a product designed to help you avoid trouble wouldn't add to that trouble.  Don't these guys beta test their software before dumping their errors onto all of their customers?  

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7 minutes ago, jimsarles said:

That worked! No more popups.Thank you so much.

Thanks for the update. :)

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5 minutes ago, RickyG said:

Don't these guys beta test their software before dumping their errors onto all of their customers?  

Database issues happen to any security product.

 

6 minutes ago, RickyG said:

MalwareBytes claims that it has the latest version.

Did you click the word "current" like the above image?

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***UPDATE****

Silly me.

I didn't stop and restart MalwareBytes after the update so I was still receiving the notification that 255.255.255.255 for dropbox was blocked.

After quitting MalwareBytes and then relaunching it, the issue has stopped.

image.png

Edited by PumpkinEscobar
New info

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Afternoon

I had the same problem on both my machines:

Uninstalled MWB (remembering to write down my product key)

Reinstalled using clean download from web-site, entered key, installed updates and no more problems.

Not happy that I had to waste so much time.

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I started receiving this message yesterday, 2017-11-20, and several times today.

Website blocked:
IP Address: 255.255.255.255
Port: [68]
Type: Outbound
File: C:\Windows\System32\svchost.exe

There was a message that I could set up an exclusion but I'm hesitant to do that not knowing what it is.

I updated the database and it's still happening.

Attached is the incident report.

Please advise.

Thank you.

2017-11-21_MalwareBytes_Website_Blocked.txt

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