Vdentist Posted November 20, 2017 ID:1185093 Share Posted November 20, 2017 Link to post Share on other sites More sharing options...
Vdentist Posted November 20, 2017 ID:1185097 Share Posted November 20, 2017 Popping up about every 25-30 seconds Link to post Share on other sites More sharing options...
DearWebby Posted November 20, 2017 ID:1185102 Share Posted November 20, 2017 seems to be a corruption of MalwareBytes or a fake MalwareBytes. The Pop-Up is phony, and the file it pretends to be blocking from going out, does not exist. Excluding the dropbox folder does not help. It does not seem to be affecting dropbox, it is just a nuisance making MalwareBytes look stupid. Link to post Share on other sites More sharing options...
Vdentist Posted November 20, 2017 ID:1185108 Share Posted November 20, 2017 (edited) 1 minute ago, DearWebby said: seems to be a corruption of MalwareBytes or a fake MalwareBytes. The Pop-Up is phony, and the file it pretends to be blocking from going out, does not exist. Excluding the dropbox folder does not help. It does not seem to be affecting dropbox, it is just a nuisance making MalwareBytes look stupid. That's not what I think. Right button clicking on the MalwareBytes icon in the system tray give the option to exclude 255.255.255.255, so the popup is legit. Edited November 20, 2017 by Vdentist Link to post Share on other sites More sharing options...
jdemoccc Posted November 20, 2017 ID:1185117 Share Posted November 20, 2017 the update seemed to fix it for me. I did however have to update then close malware bytes and open it back up again. Link to post Share on other sites More sharing options...
DearWebby Posted November 20, 2017 ID:1185118 Share Posted November 20, 2017 13 minutes ago, Vdentist said: That's not what I think. Right button clicking on the MalwareBytes icon in the system tray give the option to exclude 255.255.255.255, so the popup is legit. They got it fixed. Thank you, Geniuses! No more pop-ups. Link to post Share on other sites More sharing options...
SSA Posted November 20, 2017 ID:1185128 Share Posted November 20, 2017 We've received upwards of 2 dozen calls from clients reporting this issue. Link to post Share on other sites More sharing options...
Vdentist Posted November 20, 2017 ID:1185129 Share Posted November 20, 2017 I have done updates, rebooted computers, and still have the popup issue, I must exclude 255.255.255.255 or it keeps happening. While I am happy for those it worked for, it hasn't yet for me. Link to post Share on other sites More sharing options...
Staff Zynthesist Posted November 20, 2017 Staff ID:1185146 Share Posted November 20, 2017 Please update your DB Version, then restart MBAM after the update. This should resolve this. If not then please post your protection log and we will review further. Link to post Share on other sites More sharing options...
Rhoadrunner67 Posted November 20, 2017 ID:1185166 Share Posted November 20, 2017 It is/was blocking LAN sync on Dropbox. If you turn off that feature off, it stops. Link to post Share on other sites More sharing options...
innkeeper Posted November 20, 2017 ID:1185178 Share Posted November 20, 2017 I don't have Dropbox. This error is preventing all of our business computers from accessing the internet at all, ethernet or wifi. So I can't update the DB because I can't get on the internet. Suggestions? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 20, 2017 Root Admin ID:1185188 Share Posted November 20, 2017 Hello @innkeeper It should not be blocking everything, but if needed you can right click over the tray icon and turn off Web Protection temporarily and update the database. Then re-enable the Web Protection. Thank you Ron Link to post Share on other sites More sharing options...
jimsarles Posted November 21, 2017 ID:1185225 Share Posted November 21, 2017 Me too. All of a sudden today and it won't stop popping up. What is going on here? I have to quit the program because I can't work like this. I even added it as an exclusion and it doesn't matter. Link to post Share on other sites More sharing options...
Porthos Posted November 21, 2017 ID:1185226 Share Posted November 21, 2017 3 minutes ago, jimsarles said: Me too Update your database, please. Link to post Share on other sites More sharing options...
jimsarles Posted November 21, 2017 ID:1185227 Share Posted November 21, 2017 Just now, Porthos said: Update your database, please. Update int the Mawarebytes Program where it says updates? I just tried that and I'll see if it still pops up. Link to post Share on other sites More sharing options...
Porthos Posted November 21, 2017 ID:1185228 Share Posted November 21, 2017 Just now, jimsarles said: Update int the Mawarebytes Program where it says updates? Yes. Link to post Share on other sites More sharing options...
jimsarles Posted November 21, 2017 ID:1185229 Share Posted November 21, 2017 That worked! No more popups.Thank you so much. Link to post Share on other sites More sharing options...
RickyG Posted November 21, 2017 ID:1185230 Share Posted November 21, 2017 I'm having the same problem, and MalwareBytes claims that it has the latest version. I sure don't like all this unnecessary bother. One would only hope that a product designed to help you avoid trouble wouldn't add to that trouble. Don't these guys beta test their software before dumping their errors onto all of their customers? Link to post Share on other sites More sharing options...
Porthos Posted November 21, 2017 ID:1185231 Share Posted November 21, 2017 7 minutes ago, jimsarles said: That worked! No more popups.Thank you so much. Thanks for the update. Link to post Share on other sites More sharing options...
Porthos Posted November 21, 2017 ID:1185232 Share Posted November 21, 2017 5 minutes ago, RickyG said: Don't these guys beta test their software before dumping their errors onto all of their customers? Database issues happen to any security product. 6 minutes ago, RickyG said: MalwareBytes claims that it has the latest version. Did you click the word "current" like the above image? Link to post Share on other sites More sharing options...
PumpkinEscobar Posted November 21, 2017 ID:1185246 Share Posted November 21, 2017 (edited) ***UPDATE**** Silly me. I didn't stop and restart MalwareBytes after the update so I was still receiving the notification that 255.255.255.255 for dropbox was blocked. After quitting MalwareBytes and then relaunching it, the issue has stopped. Edited November 21, 2017 by PumpkinEscobar New info Link to post Share on other sites More sharing options...
Surbiton Posted November 21, 2017 ID:1185360 Share Posted November 21, 2017 Afternoon I had the same problem on both my machines: Uninstalled MWB (remembering to write down my product key) Reinstalled using clean download from web-site, entered key, installed updates and no more problems. Not happy that I had to waste so much time. Link to post Share on other sites More sharing options...
Wolfmates Posted November 21, 2017 ID:1185439 Share Posted November 21, 2017 I started receiving this message yesterday, 2017-11-20, and several times today. Website blocked: IP Address: 255.255.255.255 Port: [68] Type: Outbound File: C:\Windows\System32\svchost.exe There was a message that I could set up an exclusion but I'm hesitant to do that not knowing what it is. I updated the database and it's still happening. Attached is the incident report. Please advise. Thank you. 2017-11-21_MalwareBytes_Website_Blocked.txt Link to post Share on other sites More sharing options...
DearWebby Posted November 21, 2017 ID:1185466 Share Posted November 21, 2017 Just set the updating to automatic. That fixes it automatically. Fixed it for me yesterday morning. Link to post Share on other sites More sharing options...
Staff Zynthesist Posted November 21, 2017 Staff ID:1185474 Share Posted November 21, 2017 Add the IP 255.255.255.255 to your exclusions then run an update. After updating restart MBAM and remove the exclusion. Link to post Share on other sites More sharing options...
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