Lost "Lifetime" subscription when updating version

[Rammer47]

I have a "lifetime" subscription with an ID & KEY on this computer.

I was notified a new version was available so i installed it.  [Version 3.2.2]

When I attempt to "Activate License"  I get a message:

"The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license.  Please check your license details and try entering your key again."

This is the same computer that had the Lifetime subscription working for years.

??? How to correct this error???

[Maurice Naggar]

Hi,

This issue cant be resolved on this forum.  Please make contact with Malwarebytes Consumer Support at this link

Cheers

[Rammer47]

I did so. Thank you,