Less is more - a concept foreign to Malwarebytes

[NEC3341A]

Since marketing and legal departments run our corporate-infested world these days, I realize my plea will likely fall on deaf ears.  But it needs to said, nonetheless.

Please, please, please stop the incessant reminders for me to update to the latest version of Malwarebytes, which seems to pop up every single time I move my stinken mouse!!!   Literally no other software on my computer intrudes upon my workspace like Malwarebytes, not even close.

When I see these frantic popups on my screen, the first thing that comes to mind is SCAM, SCAM SCAM – RUN AWAY, RUN AWAY!  When I've encountered such panicked notices in the past, my response is almost always: Ctrl, Alt, Del…Start Task Manager…Applications…shut everything down that's open, followed by rebooting.

But alas, the frenzied pace of Malwarebytes popups trolling my workspace are unfazed!  Intrusion is their choice, not mine.  What genius thought that imitating the modus operandi of every predatory software since day one was a good idea, especially from a company that claims to protect consumers from such garbage?

And yes, I do know how to turn off the notification for "full version updates" and I've now done that – thanks for asking.  But WHY should I be forced to engage in such Orwellian deportments when the more reasonable course of action is to NOT bombard paying customers with intrusive nagging.  This complaint has been around for years with Malwarebytes, and you still haven't learned your lesson.  I'll make the choice to update when I see fit and not before, maybe never, and never is becoming more likely.

Seriously, less is more. Learn it, love it and live it.  Better yet, keep your marketing department away from the software controls. Your customers will be happier.  I know, since when has that ever mattered?

[bdubrow]

Hello--

What your'e describing definitely doesn't sound normal.  Which version of Malwarebytes are you currently running?  Typically you shouldn't see a request to upgrade to a new version as often as you're describing. We'd be more than happy to look into the issue if you'd like.  Please simply provide us an mb-check log by following Step 5 from this post:

That being said, there are very good reasons to always run the latest version of our software -- from enhanced detection techniques and protection, improved remediation, numerous defect fixes, etc.  But we certainly don't intend to "nag" to the point of annoyance  so I suspect something is not quite right with your installation and would be happy to investigate.

Edited November 11, 2017 by bdubrow

[NEC3341A]

Okay, so even turning off the notifications doesn't stop the nag screens from popping up. I'm running 3.2.2.2018. This behavior only began very recently within the past few days or so - this has NOTHING to do with my installation. No problems until your bloody update reminders invaded my screen.

Again, my issue here is NOT about not wanting to upgrade to the latest version, it's being nagged to do so!!!  I'm way past annoyed here.

Could someone give me a registry entry to turn this blasted thing off!!!

[bdubrow]

We're looking into alternative ways of handling full program upgrades, so we appreciate your feedback on the current process.

There's a knowledge base article on how to disable upgrade notifications - sounds like the installer has already been downloaded in your case, so scroll to the bottom of the article for instructions on how to handle this:

https://support.malwarebytes.com/docs/DOC-2142

Also, in case you hadn't seen the detailed info yet, here's a link to what's new in the latest version, v. 3.3:

https://www.malwarebytes.com/support/releasehistory/#malwarebytes-premium

[CraigS]

3.3 Ver Upgrade may solve your problem per Post below I copied from ........

Hello!  We just released a new upgrade for Malwarebytes for Windows--Malwarebytes 3.3.

We’ll be limiting automatic upgrades to start, but you can always grab this version manually by clicking Install Application Updates in Settings > Application if you're running MB 3.2 or later. If you're running an earlier version then you can also download the latest version from this link any time and just over-install.

[Maurice Naggar]

One upgrade run to version 3.3.1 will take care of this.  just as CraigS noted.   And as bdubrow noted, each new release has fixes & enhancements.

[NEC3341A]

4 hours ago, bdubrow said:

We're looking into alternative ways of handling full program upgrades, so we appreciate your feedback on the current process.

There's a knowledge base article on how to disable upgrade notifications - sounds like the installer has already been downloaded in your case, so scroll to the bottom of the article for instructions on how to handle this:

https://support.malwarebytes.com/docs/DOC-2142

Also, in case you hadn't seen the detailed info yet, here's a link to what's new in the latest version, v. 3.3:

https://www.malwarebytes.com/support/releasehistory/#malwarebytes-premium

So the program downloaded the update without my permission and without me knowing about it... I won't belabor the point.

Thank you for providing me with the information needed to prevent such unwanted intrusions into my computer from your company.  Other than definition updates, which I've chosen to allow, are there any other intrusive activities that Malwarebytes initiates on my computer that I should be made aware of?

[MildLeeInterested]

@bdubrow @Maurice Naggar

I respect that MalwareBytes is doing the best they can to effectivly push required security and feature updates, however my long experience with several of these transitions is that you seem to push early and get your customer base to beta test

Last time you did this to me it took ages to get MWB stable again.  It still flakes out periodically - particularly with various features switching themselves off.

Like the OP, I keep getting bombarded with constant popups to upgrade.  I don't want to "upgrade" to another near-beta flaky version of WMB like last time!  I want to wait until the first patch, at least!

Your only advise is (more or less) "please upgrade".  May I suggest in return that you test your product properly BEFORE you nag your loyal customer base!!!  It's REALLY pissing me off.

[Maurice Naggar]

Your points are taken and appreciated.  There is an article that has the details on how to disable to the notifications

https://support.malwarebytes.com/docs/DOC-2142

 

If now you are having some issues , please provide the specifics.  We can help you get those squared away.   That said, Version 3.3.1 is the version to be on.

I can say that 3.3.1 is neither a beta.  Nor flaky.

[NEC3341A]

Once again, the upgrade notification popups are back and nagging me to death.  I've followed all the various instructions given here, which worked for the past month.  But now every time I go through the routine and delete the instlrupdate folder, it simply re-populates over and over again.  I need the registry entry that will prevent this from happening...PLEASE! 

[dcollins]

There is no registry entry that disables this setting, it's all handled in the config files, which can only be edited by using the MB3 application.

Can you please run mb-check from https://downloads.malwarebytes.com/file/mb3_check and provide the zip file it creates so we can take a look at what settings are configured?

[daman1]

On ‎11‎/‎11‎/‎2017 at 1:37 PM, NEC3341A said:

So the program downloaded the update without my permission and without me knowing about it... I won't belabor the point.

Thank you for providing me with the information needed to prevent such unwanted intrusions into my computer from your company.  Other than definition updates, which I've chosen to allow, are there any other intrusive activities that Malwarebytes initiates on my computer that I should be made aware of?

LoL  seriously man?

1. You need def. updates to keep that PC safe

2. you own a pc your on the net your bombarded with  intrusive activities all the time!!