Jump to content
thor12

Repeated False Positive?

Recommended Posts

So I recently ran MalwareBytes and it came up with this 

 

PUP. Optional.ASK     Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data

PUP.Optional.Spigot  Users\Name\AppData\Local\Google\Chrome\USER DATA\Default\Web Data

 

When I quarantine the files and run another scan it detects the same ones again (immediately after it just quarantined them)and will quarantine even more files. This just goes on and on, yet I have no toolbar installed in chrome and see nothing about Spigot or any unwanted ads? I haven't installed any new programs so I'm not sure what it could be from if not a false positive? Any idea what it could be?

Edited by thor12
Forgot detaills

Share this post


Link to post
Share on other sites

loads of people are having the same issue, I managed to get a solution to work for me but im not sure if it will work for everyone else :/ the method is long winded, but i do see this as a false positive sorta thing as i think it was just a bug in the first place thinking back on it all :/

 

Share this post


Link to post
Share on other sites

I can't see the content? Sorry I only made an account just now for this problem. But that's good to know that others are having this problem too. Thanks.

Share this post


Link to post
Share on other sites

yeah im speaking to an admin and because im not a 'trusted admin' solutions like the one i uploaded arent aloud as they could potentially harm someone further, but the admin im speaking to said they would review it and hopefully they can make it into a proper solution for others to use :)

either way, dont worry too much about it, just wait it out like the rest of us :P

Share this post


Link to post
Share on other sites

I have a Malwarebytes Premium subscription.  I have now noticed that the product ALWAYS finds three instances of adware, even if I never open a browser.  I think this is fraudulent on the part of Malwarebytes.  How can this be explained?  

Share this post


Link to post
Share on other sites

Chances are it keeps happening because it's failing to remove the detected entries during cleanup so it keeps finding them with each scan, but that's just a guess based on issues I've seen in the past.  It's also possible that some other installed application is restoring the items that are being detected, and while unlikely, it's also possible that some malware on the system that hasn't been detected is restoring them whenever they're removed (we've seen rootkits doing this with adware recently, for example; just search the web for "smartservice adware").

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.