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v Breaks File Syncing functionality.


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Resilio Sync gets stuck trying to sync two folders on two different machines if Malwarebytes Anti-Ransomware beta is enabled. I get  'file is locked' error messages at one end and a constantly swirling syncing sign stuck at x% on the other.

On MS Onedrive, when using the new 'files on demand' feature, you cannot set files to be 'online only' using the 'clear space' option. If you try, the little blue cloud icon will appear momentarily before going back to the hollow green tick.

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Hi @Daleos:

I will need some additional information to be able to assess your situation. Please answer and perform these steps below:

  1. Provide a brief description of the issue
    • How did you encountered the issue and any steps to reproduce it
    • Do you get the same result more than once if you follow the same steps? Y/N
  2. Any screenshot(s) of error messages(s) or other incorrect behavior
  3. Create and obtain Farbar Recovery Scan Tool (FRST) logs
    1. Download FRST and save it to your desktop
      Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
    2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
    3. Press the "Scan" button
    4. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
      • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions

In addition, please provide the log file created by our arwlogs tool.

arwlogs.exe is an information gathering tool that neither installs nor does it make system/registry hive changes.

  1. Download the trusted, Malwarebytes authored arwlogs.exe utility/tool and save only to a system Administrator's desktop of the system in question.
  2. Single right-click the j1Bynr2.png&key=c55e643d4ec26aa771880d2d  arwlogs.exe icon and select RunAsAdmin.jpg  Run as administrator from the Windows context menu.
  3. If a Windows User Account Control (UAC) alert/prompt for arwlogs.exe appears, select the "Yes" button to continue.
  4. If a Windows SmartScreen warning alert/prompt for arwlogs.exe appears, select "More info" then select the "Run anyway" button to continue.
  5. A Command window will appear and its contents may be mostly ignored.
  6. When "Press any key to continue . . . " appears at the bottom of the Command window, type any Enter key to close the window.
  7. A zipped archive HSPwQfy.png&key=8bea481e1c29518a4e1e2ca3 (yyyy-mm-dd-{COMPUTERNAME}.zip) should have been generated to the system Administrator's desktop.
  8. Attach the above-zipped archive to your next reply in this topic.
  9. Delete j1Bynr2.png&key=c55e643d4ec26aa771880d2d  arwlogs.exe from the Administrator desktop.
Edited by jackiec
wrong post; edited with updates
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  • tetonbob changed the title to v Breaks File Syncing functionality.

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