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Chrome Web Data PUP wont go away

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On 11/9/2017 at 3:31 PM, Aura said:

@johnmariow34t, can you follow the instructions in the post below?

https://forums.malwarebytes.com/topic/214438-chrome-web-data-pup-wont-go-away/?do=findComment&comment=1180595

I uninstalled Google Chrome. After the uninstallation, I used malwarebytes to scan for malware. Then I quarantined and deleted the PUP.  I decided to use Malwarebytes to scan for the PUP a second time. Malwarebytes found the PUP again.

In other words, in my case, the PUP did not use Google Chrome because Google Chrome did not exist on my computer.

Yet everytime I deleted the PUP, it came back!

The update to Malwarebytes was installed yesterday with the same results. 

I think there may be several versions of this PUP.

I will try to follow your instructions.

 

On 11/9/2017 at 3:31 PM, Aura said:

Thanks in advance for your help.

John 

 

 

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Following the instructions in the 2nd post of the thread I linked should do the trick.

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The PUPs MWB finds on my PC are in a file called Web Data that is created by Chrome in  ..\Google\Chrome\User data\Default when Chrome loads.  Delete this file and don't load Chrome, no PUPs detected.  

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I tried the solution - easy and works like a charm + you only have to apply it on one computer as Chrome syncs your settings (provided you use the same Chrome user between your machines).

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Thank you for the feedback Brunoschca :)

I'll be closing this thread now since the OP's issue has been solved a while ago. For everyone else running into that issue, please follow the instructions in the thread below.

https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/

 

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Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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