Jump to content

Recommended Posts

I have Malwarebytes Enterprise on two computers (desktop with Windows 10 and laptop with Windows 7).  On the desktop I have no problem with updates to the program.  On the notebook, every time I click to update, it tells me the program has the latest update.  Today, I updated the desktop...no problem.  It went to version 2017.11,05.06...whereas the notebook is at 2017.11.05.01.  I compared, via the C:\ drive the 2 programs and have noticed that the laptop is missing the mbamtoast.dll.  Could this be the problem?  It's the only difference between the 2 units.   Is it something I can download (from where?) and put in?  Where exactly would I put it?  Would this solve the problem?

Edited by ciliegia
Link to post
Share on other sites
  • Staff

MBAMToast, that sounds like a piece from a possible partner build of Anti-Malware by ChicaLogic or the consumer version 2.x. May I have you run an FRST to be sure the correct versions are isntalled and running?

Frst Log
Please follow the steps below to run frst.

1.) Download frst and frst64 from the link below and save it to your desktop:

FRST 32-bit version: https://downloads.malwarebytes.com/file/FRST
FRST 64-bit version: https://downloads.malwarebytes.com/file/FRST64

Note: You need to download the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your computer; that will be the right version. Some traditional Anti-Viruses may false positive the download or running frst, I can assure you it is safe. If this happens, please temporarily disable the AV.

2.) Double-click the purple frst or frst64 icon to run the program. Click Yes when the disclaimer appears.
3.) Click the Scan button
4.) When the scan has finished, it will make 2 log files in the same directory the tool is located, frst.txt and Addition.txt.

Please attach frst.txt and Addition.txt in your reply.

 

Link to post
Share on other sites
1 hour ago, djacobson said:

MBAMToast, that sounds like a piece from a possible partner build of Anti-Malware by ChicaLogic or the consumer version 2.x. May I have you run an FRST to be sure the correct versions are isntalled and running?

Frst Log

 

Attached you will find the two txts (I needed 64bit).

Last night, I shut down my computers.  Before shutting down, I always do a disk clean up.  This morning I turned on the computer...no change in the update situation.  However, when I came home from the University (it's there program), I found that the program had updated to the latest version...today's.  Now, on my console (as well as everyone at the University) we do not have the tab for settings...it is apparently set-up by the University.  Perhaps they have it that updates are to happen at certain times of the day... I don't know and when I spoke with IT (usually work-study students), they didn't know.

 

Please follow the steps below to run frst.

1.) Download frst and frst64 from the link below and save it to your desktop:

FRST 32-bit version: https://downloads.malwarebytes.com/file/FRST
FRST 64-bit version: https://downloads.malwarebytes.com/file/FRST64

Note: You need to download the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your computer; that will be the right version. Some traditional Anti-Viruses may false positive the download or running frst, I can assure you it is safe. If this happens, please temporarily disable the AV.

2.) Double-click the purple frst or frst64 icon to run the program. Click Yes when the disclaimer appears.
3.) Click the Scan button
4.) When the scan has finished, it will make 2 log files in the same directory the tool is located, frst.txt and Addition.txt.

Please attach frst.txt and Addition.txt in your reply.

 

 

FRST.txt

Addition.txt

Link to post
Share on other sites
  • 4 weeks later...
  • Staff

Hi @ciliegia, I apologize for the time, I goofed up and lost track of your post. Your install is out of date, but the signature revision is fine, this is why it is saying database is already up to date.

Malwarebytes Anti-Exploit version 1.11.1.18 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.11.1.18 - Malwarebytes)
Malwarebytes' Managed Client (HKLM-x32\...\{72BE25D7-574A-4F4D-B9B3-907D239CE1C7}) (Version: 1.7.0.3208 - Malwarebytes)

The latest package is available here - https://downloads.malwarebytes.org/file/mbes_for_business

Upgrade instructions are here - https://support.malwarebytes.com/docs/DOC-1043

 

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.