MSTask.exe - Corrupt File

[JaffaCat]

Following 2 messages pop up while Desktop is booting up, before signing on.

MSTask.exe - Corrupt File

The file or directory \WINNT\Tasks\SA.DAT is corrupt and unreadable. Press run the chkdsk utility.

Windows - Corrupt File

The file or directory \WINNT\CSC\00000002 is corrupt and unreadable. Press run the chkdsk utility.

The Desktops Information is as follows :-

System Information report written at: 11/08/2009 09:25:49

[system Summary]

Item Value

OS Name Microsoft Windows 2000 Professional

Version 5.0.2195 Service Pack 4 Build 2195

OS Manufacturer Microsoft Corporation

System Name PC09

System Manufacturer Dell Computer Corporation

System Model OptiPlex GX260

System Type X86-based PC

Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~1992 Mhz

BIOS Version 09/24/02

Windows Directory C:\WINNT

System Directory C:\WINNT\system32

Boot Device \Device\Harddisk0\Partition1

Locale United States

Time Zone GMT Daylight Time

Total Physical Memory 784,376 KB

Available Physical Memory 433,680 KB

Total Virtual Memory 1,917,232 KB

Available Virtual Memory 1,232,980 KB

Page File Space 1,132,856 KB

Page File C:\pagefile.sys

I have the latest Malwarebytes utility and have ran it, nothing is reported.

[AdvancedSetup]

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F

Then restart the computer. If CHKDSK does not run in the DOS MODE please let us know.

[JaffaCat]

You may have corrupted files on your disk. Please try running the following.

First close ALL Applications as this routine will automatically restart your computer.

Click on START - RUN and copy / paste the following entry into the box and click OK

CMD /C ECHO Y|CHKDSK C: /F

Then restart the computer. If CHKDSK does not run in the DOS MODE please let us know.

I closed all programs, copied the command as mentioned, I pressed the enter key and the window box just went away.

I have now re-booted, I don't think the CHKDSK ran in the DOS MODE.

[AdvancedSetup]

Possibly not. It could be a few things that stop it from working. Malware, Anti-Virus, Video Drivers, System Disk Drivers

What Anti-Virus are you running and what Video Card ? What is the PC MFG and Model ?

[JaffaCat]

Possibly not. It could be a few things that stop it from working. Malware, Anti-Virus, Video Drivers, System Disk Drivers

What Anti-Virus are you running and what Video Card ? What is the PC MFG and Model ?

Anti-Virus - Symantec AntiVirus Corporate Edition, Program - 8.00.9374, Scan Engine - 4.1.0.15

Video Card - Intel® 82845G/GL/GE/PE/GV Graphics Controller

PC MFG and Model - Dell System Model OptiPlex GX260

[AdvancedSetup]

Can you re-install the Anti-Virus software if you remove it?

Updating drivers can potentially be more problematic if you don't have a lot of experience doing it.

You can attempt to set all the Anti-Virus settings to DISABLED in the Services applet and then if that does not work try fully removing the AV and see if the CHKDSK will run now.

[JaffaCat]

Can you re-install the Anti-Virus software if you remove it?

Updating drivers can potentially be more problematic if you don't have a lot of experience doing it.

You can attempt to set all the Anti-Virus settings to DISABLED in the Services applet and then if that does not work try fully removing the AV and see if the CHKDSK will run now.

Unfortuantely I don't have Admin access to the PC and the System administrator is off on Holiday today.

I will try to attempt to set all the Anti-Virus settings to DISABLED in the Services applet (if I can find it ?).

[AdvancedSetup]

If you don't have Admin rights then you won't be able to. I'd just leave it be until he returns and have him take a look at it.

[JaffaCat]

I have now been able to Uninstall the Symantec AntiVirus application and have re-booted the desktop.

I have now run 'CMD /C ECHO Y|CHKDSK C: /F' in DOS with the following information :-

The type of the file system is FAT32.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another process.
Would you like to schedule this volume to be checked the next time the system restarts? Y/N 
This volume will be checked the next time the system restarts.

It doesn't allow me to enter a Y or N ?, am I doing anything incorrectly ?.

Also, when I re-boot I still have the same messages.

[JaffaCat]

After logging on today after having the morning off to do some personnal work.

About 10 minutes after logging on I got the 'Blue Screen of Death' with following message -

"Stop 0x00000077" - "KERNEL_STACK_INPAGE_ERROR"

So when I re-booted I get an extra message

Savedump.exe - Corrupt File

The file or directory \WINNT\MEMORY.DMP is corrupt and unreadable. Press run the chkdsk utility.

[JaffaCat]

Due to the problem, we decided to re-build the desktop at the week-end.

It is now back-up and running with all Applications including all the updates to Windows 2000.

We have re-loaded the 'Symantec AntiVirus Corporate Edition' and the latest Malwarebytes updates.