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Ransomware protection module will not load

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I have had Malwarebytes software for some time and it has saved me several times.  I have a problem now, though.  The ransomware protection module will not load.  When I turn it on, it just sits there saying loading...  Sometimes it seems to turn on but then automatically turns off.  I've had a problem with ransomware before and really need this protection.  How can I get it to load?  I've attached my mb_check files.


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57 minutes ago, JDMill said:

How can I get it to load?

Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. 


Please let me know if you are still seeing issues after the latest product install.


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