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Big_Lew

Remove Home Page Helper Windows 8.1 in MS IE

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Need instructions for getting rid of pup.homepagehelper Windows 8.1 64 bit, latest version of IE.

So I created an acct on my laptop for my 23-year-old daughter when she moved in w/me last summer. A month or so after this, my laptop

Model:
Toshiba Satellite L55-B5237

MS Windows Product ID:
00258-61735-71026-AAOEM

Serial Number:
ZE109414C

Processor:
Intel Core i7-4510U CPU @ 2.00GHz 2.60 GHz

OS:
Windows 8.1 64-bit

Began running IE REAL slow. I only use IE for FB - so I thought it was FB causing the problem (Firefox is my main browser). I used to run Kaspersky... Changed over to Avira several months ago. I update windows promptly every time there's a critical update. Also run CCleaner (64 bit - didn't get hit w/the hijack) whenever I uninstall programs.

MWB reports homepagehelper after every time I use IE. I've deleted my daughter's account, visited Control Panel <Programs and Applications> and IE isn't listed - so apparently I can't uninstall and then reinstall it. I cleared the cache, cookies, and everything else I could find. Then I set ALL the security options to <don't allow>. GREAT! Rebooted, started IE, scanned w/MWB - no issues. Of course, I couldn't do anything in IE that I use it for...

Thanks in advance for any help.

Big_Lew

 

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Hi Big_Lew :)

Do you still need assistance with this issue? Since your thread is old, it'll be closed if I don't hear back from you within 3 days.

Thank you!

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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