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Scan Date not being updated


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Hi,

 

When I go to the dashboard it shows that my last scan was 9/23/17, 2:56 AM.

I run a scan and it completes successfully but the last scan date does not update. I have run a scan about 3 times now with the same result. The Last Scan date remains the same.

Malwarebytes:  V 3.0.3.433

OS:  OSX 10.12.6 all the latest patches applied.

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We've seen a few similar cases, and a reinstall always seems to fix it. However, we'd like to better understand what's going on. If you're willing to send us some additional information, run the attached script. It will create a file on the desktop called MalwarebytesInfo.zip. Please send that to me via a direct message. (Click on my name or avatar to the left of this message, then click the Message button.)

Get Malwarebytes Info.zip

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4 hours ago, treed said:

We've seen a few similar cases, and a reinstall always seems to fix it. However, we'd like to better understand what's going on. If you're willing to send us some additional information, run the attached script. It will create a file on the desktop called MalwarebytesInfo.zip. Please send that to me via a direct message. (Click on my name or avatar to the left of this message, then click the Message button.)

Get Malwarebytes Info.zip

I downloaded and installed your "get malwarebytes info" utility and ran it. The result is attached. I have uninstalled and reinstalled Malwarebytes for Mac, Premium, and still do not get the scan date to update. Still saying "never happened".  Previously it was stuck on October 20, 2017. I have Malwarebytes for Mac installed on another iMac and a MacBookPro and this doe not occur. What can I do to remedy this?

MalwarebytesInfo.zip

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