Unable to update Malwarebytes

[Hoofbites]

I am having this problem also. It appears that when I reboot my PC, I can update the definitions once everything loads up again, but if another update gets put out after the computer's been on for a while, it will be unable to update and (after several hours) get stuck on a "Check for updates" message.

Also, if I try to close Malwarebytes and then reload it, I get an error saying that Malwarebytes can't load the Anti-Rootkit DDA Driver. Once I reboot, all the protection modules are on again.

I have tried uninstalling MB, rebooting, running MB-Clean, and reinstalling MB, but that didn't help me with either of these problems.

I've attached my MB-Check results. Any help would be much appreciated.

mb-check-results.zip

Edited October 25, 2017 by Hoofbites

[Porthos]

On 10/24/2017 at 10:14 PM, Hoofbites said:

Any help would be much appreciated.

I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well)
 

• C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
• C:\Windows\system32\Drivers\farflt.sys
• C:\Windows\System32\drivers\mbae64.sys
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\MBAMChameleon.sys
• C:\Windows\System32\drivers\MBAMSwissArmy.sys
• C:\Windows\System32\drivers\mwac.sys

 

Also please exclude the following folders too: (The complete folder)

• C:\Program Files\Malwarebytes\Anti-Malware
• C:\ProgramData\Malwarebytes\MBAMService

 

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