Jump to content

Unable to update Malwarebytes

Recommended Posts

I am having this problem also. It appears that when I reboot my PC, I can update the definitions once everything loads up again, but if another update gets put out after the computer's been on for a while, it will be unable to update and (after several hours) get stuck on a "Check for updates" message.

Also, if I try to close Malwarebytes and then reload it, I get an error saying that Malwarebytes can't load the Anti-Rootkit DDA Driver. Once I reboot, all the protection modules are on again.

I have tried uninstalling MB, rebooting, running MB-Clean, and reinstalling MB, but that didn't help me with either of these problems.

I've attached my MB-Check results. Any help would be much appreciated.


Edited by Hoofbites
Link to post
Share on other sites

On 10/24/2017 at 10:14 PM, Hoofbites said:

Any help would be much appreciated.

I would like you to add these files to your Anti-Virus exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well)

  • C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
  • C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
  • C:\Windows\system32\Drivers\farflt.sys
  • C:\Windows\System32\drivers\mbae64.sys
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\MBAMChameleon.sys
  • C:\Windows\System32\drivers\MBAMSwissArmy.sys
  • C:\Windows\System32\drivers\mwac.sys


Also please exclude the following folders too: (The complete folder)

  • C:\Program Files\Malwarebytes\Anti-Malware
  • C:\ProgramData\Malwarebytes\MBAMService


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.