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Found nothing, still cant use the computer if i log in the internet

Jixaeth

By Jixaeth
in Resolved Malware Removal Logs

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Jixaeth

Jixaeth

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Hi

 

Yes, I  reinstalled Windows 7 because of the virus so some drivers are missing. I installed the one for my wi fi but considering everytime im connected to the internet my computer freezes I disabled it until I cure my computer. What can I do next ?

 

 

i also have to precise that when i boot the computer it says my hard disk might fail soon but I had this error before the infection so I wonder what truly happened to my computer and if I can fix it myself

here is my original post for the full context

 

 

Edited by Jixaeth
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Aura

Aura

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That hard drive failure seems pretty serious to me. If this is during the boot process, then it is a real red flag. You should change your hard drive as soon as possible, as it cannot be trusted to securely hold your data anymore. And a failing drive could explain all your issues.

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Jixaeth

Jixaeth

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Well I only got that issue with the freezes after downloading a Torrent thats the thing. Hard disk was in danger for like days and nothing happened. It might fail soon but im pretty sure viruses caused the actual problem and not my hardware. Isnt there 

anything I can do ?

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AdvancedSetup

AdvancedSetup

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Hello @Jixaeth

I'm sorry but there is no software or infection that can damage the hard drive. Hard drive failure is due to many factors and the message you're seeing is from SMART - yes it's possible the drive could run for days, weeks, or even years but that is very unlikely. In most cases the hard drive will ultimately fail and no longer boot and at that point more than likely you will no longer be able to recover your data. It is highly recommended that you backup your data now while you can and replace the drive. You can typically get a replacement drive for less than $50 now days. Then clone the drive so that all your installation and data are all in tact on the new drive. Then you can worry about cleaning the computer from any infection.

Thanks and good luck

Ron

 

 

Edited by AdvancedSetup
Correct typo
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AdvancedSetup

AdvancedSetup

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Like I said, we can help you to clean it as it is, but it not very wise to ignore it unless you simply don't care about your data. We have nothing to gain by having you change your hard drive (except seeing another user not lose their data). We're trying to give you good solid advice is all. If you'd like to spend the time to fix the computer as is we can certainly try to do so, just let us know.

Thank you again

Ron

 

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AdvancedSetup

AdvancedSetup

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No problem. Let's do some scanning and see what we come up with.

 

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Jixaeth

Jixaeth

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Thank you

 

I will do all these steps soon. I also reinstalled windows in english so the logs will be in english too . 

 

PCI\VEN_168C&DEV_002D&SUBSYS_0301168C&REV_01 

 

can I have a download link for this ? 

 

 

 

 

Edited by Jixaeth
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AdvancedSetup

AdvancedSetup

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The computer does not appear to be infected at this time. If you're still having slow, lag, or similar issues then it could be the hard drive or possibly the router.

This site should allow you to check your network speed.

http://www.speedtest.net/

If you think there is an issue with your router you can do a factory reset.

 

Please reveiw the following website and read it before continuing and then do a Hard Reset back to Factory Defaults for your router.
This information is only for resetting the router DO NOT erase, install, or update the firmware, just reset your router to factory defaults.

Reset And Reboot

Hard reset or 30/30/30

 

 

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