Ric50 Posted October 24, 2017 ID:1175588 Share Posted October 24, 2017 (edited) I noticed that MB will not let me turn on Malware Protection. When I turn it on, it automatically turns off. All other options are turned on under Protection tab. This happened yesterday after I received a virus 2 days ago. Any suggestions would be appreciated. v3.2.2.2029 Edited October 24, 2017 by Ric50 Link to post Share on other sites More sharing options...
kevinf80 Posted October 24, 2017 ID:1175593 Share Posted October 24, 2017 Hello Ric50 and welcome to Malwarebytes, Follow the instructions at this link and post the requested logs: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Thank you, Kevin Link to post Share on other sites More sharing options...
Ric50 Posted October 24, 2017 Author ID:1175626 Share Posted October 24, 2017 I reinstalled MB before I seen your reply. It seems to have corrected the issue. I had this same issue about 1 year ago, not sure what I did to correct it. I don't know if you still want to look at these files or not but I have attached anyway. Thanks for the quick reply and help. FRST.txt MB scan October 24 2017.txt JRT.txt Addition.txt AdwCleaner[S0].txt Link to post Share on other sites More sharing options...
kevinf80 Posted October 24, 2017 ID:1175655 Share Posted October 24, 2017 Do not see any obvious malware or infction in your logs, just need a bit of maintenance.... Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. No need to post the log... Next, Unless you have any issues etc run the following to remove tools etc.... Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down:"Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following item is the only one checkmarked: Remove disinfection tools <----- this will remove tools we may have used. Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... fixlist.txt Link to post Share on other sites More sharing options...
Ric50 Posted October 25, 2017 Author ID:1175765 Share Posted October 25, 2017 Why do you want me to run this program with the "fixlist.txt" file? What are we fixing? Link to post Share on other sites More sharing options...
kevinf80 Posted October 25, 2017 ID:1175776 Share Posted October 25, 2017 (edited) We are not fixing per se, we are just doing a bit of maintenance, clean up your system. If you prefer just ignore frst fix.... Delfix will remove tools we`ve used in a safe efficient manner, you can also ignore that if that is what you prefer.... Thank you, Kevin Edited October 25, 2017 by kevinf80 Link to post Share on other sites More sharing options...
Ric50 Posted October 26, 2017 Author ID:1176051 Share Posted October 26, 2017 Okay, thanks. Link to post Share on other sites More sharing options...
kevinf80 Posted October 26, 2017 ID:1176064 Share Posted October 26, 2017 You`re very welcome, comeback anytime... Regards, Kevin.... Link to post Share on other sites More sharing options...
kevinf80 Posted October 30, 2017 ID:1177290 Share Posted October 30, 2017 Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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