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Virus invisible to MW changing real-time settings and creating log entries

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I am writing to report and obtain assistance in fighting BitCoin miners on my laptop. Their virus is invisible to Malwarebytes and it's early stage's only visible activity is a change of system time display by 5 hours and reading the system event logs. I have engaged Microsoft on multiple occasions with varying degrees of success. Google noted something wrong and sent me a modal window asking me to send them a file which I did. The last time Microsoft helped me the fixed worked until dual Booted to Ubuntu w/o install SpyBot Anti-Beacon software. The problem seems to predate my ownership of the laptop based on the event logs. I purchased the machine “new” from Dell online. The virus creates a disk partition that survives normal system restores and does not require a network connection to rebuild itself.

Logs are in a public S3 bucket , instructions are in the attached document.

Issue Details with log access instructions.doc

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  • Root Admin

Hello @Rwalker and :welcome:

I'm sorry, but if you wish to obtain assistance you will need to follow the directions and post the requested logs here. Thank you.

This is a generic canned message so that we can get some basic scanning and log cleaning done before seeing if we need to review further.



Please run the following steps and post back the logs as an attachment when ready.


  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.


Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.





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