How can I get rid of the constant notification that MWB is running?

[drbobs]

• Phone carrier - Telstra
• Phone brand and model Samsung Galaxy S7 Edge - SM-G935F
• Which Android operating system you are running - 7.0
• If your phone is rooted - no
• If you are running any other security software - no

MWB seems to run OK, but I detest the non-removeable entry in the notification area.  

Is there an option to display or not display?

 

 

[Mike_J]

I second this, it's annoying that MWB is constantly in my notifications.  I don't want to stop MWB from posting notifications in case it actually needs to notify me, but having one in there constantly is unnecessary.

[Vabadus]

You can swipe the notification and in that case, you'll see a gear icon, please click that and then you can remove that notification. Hope it helps.

[drbobs]

Ah, no, that would turn off ALL notifications, wouldn't it?  I WANT notifications if it finds something, I just don't want the constant needless permanent notification that it is running.

If every app we have running in the background did the same, the notification panel would be useless.

Why can't you add an icon to top area where the time, battery, wifi etc icons are? That would again be needless, but more acceptable.

[Mike_J]

1 hour ago, Vabadus said:

You can swipe the notification and in that case, you'll see a gear icon, please click that and then you can remove that notification. Hope it helps.

Agreed with drbobs, I don't want to turn off ALL notifications from MWB, just the one that hangs out there during normal operation.

[OtLqA6Q]

On 30/10/2017 at 4:11 PM, drbobs said:

Why can't you add an icon to top area where the time, battery, wifi etc icons are? That would again be needless, but more acceptable.

That's also bad because the top area is being clutters with useless icons.

 

On 30/10/2017 at 4:53 PM, Mike_J said:

Agreed with drbobs, I don't want to turn off ALL notifications from MWB, just the one that hangs out there during normal operation.

I also want this really simple feature.

Edited November 2, 2017 by OtLqA6Q

[Vabadus]

I can explain a little more about that notification icon

With Android O, Google wants to all applications to be more transparent to user. Especially when they are doing background operations. Our real-time protection is a background process too. So to be complaint with new SDK (API 26), we needed to work in a foreground service. This is a requirement by the platform. So what's a foreground service and what does it do?

If you have a foreground service, you can do things (without having UI), but a foreground service should be transparent to user, so you have to show the notification. And when you have foreground service, your service is considered by Android system and it is not killed. So by this way, an application provide some functionality (in our case real-time protection), while being transparent to user (with a notification).

I assume, now there might be questions like "but my device is not Android O?". So when we implemented these changes, we thought about it and apply for all versions, because:

- Google is right, better to be transparent to all users

- If we work as a foreground service, Android system will less likely kill our process

- And still users can disable this notification from Android settings

In coming releases, we might add a setting inside the app to turn it off for pre-Android-O devices. However, we recommend to keep the notification

I hope this post gives a bit more information about the notification, and sorry for any inconvenience.

[OtLqA6Q]

Very descriptive, thank you for the explanation. That option would be useful because the vast majority of the phones won't be on Android 8 any time soon, maybe add also a warning in case the real time protection was killed off

[OnMy2ndGP]

I hate the persistent notification on my drop-down but I completely understand that explanation. I'll direct my frustrations towards Google now. 

[Mike_J]

How about making the other notifications actionable, then?  When I get a notification telling me something about, for example, an app at path /sdcard/app/... that's all I can see.  I click the notification but nothing happens, and when I go to the app I can't find the notification anywhere to know what it was trying to tell me.

[Vabadus]

@Mike_Jthanks for input, an activity log is actually not a bad idea.