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Malwarebytes don't install


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39 minutes ago, rdm0000 said:

Hello I want to install malwarebytes I run the executable it tells me to restart and when I restart it asks me to restart

Let us get a clean install of the current version.

We have another tool called MB-Clean which will automate the whole process for you including backing up your key and reactivating.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

 

 

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It's don't work

log : 

2017-10-23 00:02:10.486   mb-clean:3.1.0.1031  @ Malwarebytes. All rights reserved.
2017-10-23 00:02:13.163   No Malwarebytes software installed.
2017-10-23 00:02:48.274   Trying to delete REG key: HKCU\SOFTWARE\Malwarebytes
2017-10-23 00:02:48.275   HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.
2017-10-23 00:02:48.275   HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.
2017-10-23 00:02:48.275   HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.
2017-10-23 00:02:48.275   HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.
2017-10-23 00:02:48.275   HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist.
2017-10-23 00:02:48.276   HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.
2017-10-23 00:02:48.285   Trying to delete file or folder: C:\WINDOWS\system32\drivers\mwac.sys
2017-10-23 00:02:48.285   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection
2017-10-23 00:02:49.851   Trying to delete path C:\ProgramData\Malwarebytes\
2017-10-23 00:02:49.851   Cannot delete path C:\ProgramData\Malwarebytes\, reason:(Le chemin d2017-10-23 00:02:49.852   Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\
2017-10-23 00:02:49.852   Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reason:(Le chemin d2017-10-23 00:02:49.852   Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\
2017-10-23 00:02:49.852   Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reason:(Le chemin d2017-10-23 00:02:49.853   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService
2017-10-23 00:02:49.853   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService
2017-10-23 00:02:49.853   --------END OF LOG FILE ----------

 


 

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